Regional Manager, Pharmacy Operations

Location:
Remote Position Hiring Range:
$66,424.00 - $100,756.00 This role supports AON Central Services Departments and AON clinics in the West and Central Region.

- Strong preference will be given to candidates in Pacific, Mountain, or Central time zones, ideally near a major airport.

- Candidates must have recent experience in pharmacy supervision/management, including admixture operations.

- The ideal candidate is an influential leader with strong emotional intelligence — technical skill alone is not a substitute for the ability to lead and build trust with people.

- This role requires occasional travel and flexibility in supporting clinics, including extended travel when supporting Mergers & Acquisitions.

Position Summary

Regional Manager, Pharmacy Operations, plays a pivotal role in ensuring the smooth functioning of clinic pharmacies under AON’s policy and procedure framework, alongside national practice standards. Responsibilities encompass various facets, including regulatory compliance, quality assurance, operational efficiency, and pharmacy information systems management. Closely monitor adherence to policies and procedures, utilizing remote reporting metrics and on-site assessments to uphold regulatory standards, particularly in sterile compounding. Additionally, staying abreast of regulatory changes impacting pharmacy operations across states will be crucial.

Will serve as a key liaison during mergers and acquisitions, proactively addressing process deficiencies through strategic action plans. Coordinate pharmacy transition activities and overseeing inventory management to support the company's financial objectives will be paramount. In collaboration with other leaders, will also be actively involved in various initiatives supporting and leading projects from initiation to completion.
Key Performance Areas

KPA 1 – Daily Pharmacy Operations Oversight & Support

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Monitor compliance to pharmacy operation policies and procedures, provide consultation to senior management on compliance measures and accountabilities.

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Develop measurement plans, together with team assignments and accountabilities.

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Investigates and resolves operational issues impacting clinic pharmacies.

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As a pharmacy operations business partner, will work alongside nursing leadership to provide education and guidance to clinical nurse managers in their role supervising clinic pharmacy operations.

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In partnership with regional leadership, will provide routine clinic assessment of the pharmacy practice standards, policies, and procedures, both in person and remotely.

KPA 2 – Mergers and Acquisitions

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Conducts assessments of clinic pharmacies prior to go-live, identifies gaps in practice and implements action plans to bridge these gaps to help ensure successful transitions.

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Provides leadership and team preparedness to pharmacy transition associates by assigning and ensuring completion of activities that support incoming practices.

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Will support and lead the transition associates and supervisor in quality assurance of drug procurement activities related to buy-and-bill, compassionate, and non-billable items.

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Will be responsible for addressing pharmacy operations issues during M&A.

KPA 3 – Mastery of Pharmacy Practice and Operations

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Demonstrate a thorough and accurate knowledge of pharmacy practice, including but not limited to: Sterile Compounding, Handling of hazardous drugs, medical safety, State and Federal laws, etc.

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Stay current in pharmacy education/practice through professional development, involvement in professional organizations, and attending professional meetings, conferences, or workshops.

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Responsible for the ongoing development of AON’s Pharmacy Training Program, including competency testing.

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Work alongside pharmacy operations management to develop, maintain, and communicate department policies and procedures.

KPA 4 – Pharmacy Information Systems

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Responsible for reviewing me