RCM Client Success Manager

Client Success Manager

Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations. We are looking for a RCM Client Success Manager to join our growing team. The ideal candidate is a self-motivated, tenacious and purpose-driven individual with the passion to help our clients achieve success. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.

This is a remote or office/home hybrid position.
Responsibilities include:

- Foster and develop strong client relationships.

- Serve as primary point of contact for client communications.

- Work cohesively with internal Revenue Cycle Management (RCM) team.

- Maintain understanding of RCM functions and workflows.

- Serve as client partner and liaison while effectively collaborating with team members.

- Identify needs of clients and opportunities for improvement.

- Participate in presentations to prospective clients.

- Manage new client implementations.

- Attend company-wide and team-specific meetings.

- Participate in marketing and business development strategy.

Requirements:

- 3+ years of client relationship management and/or business development experience.

- Healthcare and RCM experience preferred.

- Master’s Degree or equivalent experience.

- Excellent oral and written communication skills.

- Proficiency in Microsoft Office including Word, Excel and PowerPoint.

- Self-starter, comfortable in a deadline-oriented environment.

- Detail-oriented and takes pride in delivering quality work.

- Demonstrated skills in delivering results.

At Spectrum, you receive:

- A close-knit team of talented and skilled individuals.

- Growth opportunities within the organization.

- Competitive salary and bonus.

- Healthcare benefits including Medical, Dental and Vision.

- 401K with Employer Match.

- Flexible PTO

Originally posted on Himalayas