Quality Engineer 3

The Company
Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.
Job Summary

We are seeking a Quality Engineer (QE3) with strong expertise in automation and emerging AI-driven testing practices This role focuses on building scalable test automation frameworks, validating modern AI/GenAI systems, and driving intelligent quality engineering practices across the software development lifecycle who delivers high product quality through an AI-augmented quality practice—combining intelligent AI based - Test design, Automation, Execution, Accessibility and Performance testing.
What Your Impact Will Look Like
Core Responsibilities
- Design and implement AI-enabled test automation frameworks using modern tools such as Cursor, Playwright…etc

- Leverage AI capabilities to generate test cases from requirements, user stories, and acceptance criteria

- Build solutions for natural language–to–automation script generation

- Validate AI/GenAI-based features for correctness, safety, and reliability

- Perform prompt-based validation and identify issues such as hallucinations, inconsistent outputs, and edge cases

- Ensure data integrity and isolation in AI-driven workflows

AI-Driven Testing & Prompt Engineering
- Demonstrate strong proficiency in prompt engineering to effectively leverage AI tools for accelerating test design, execution, and analysis.

- Design and implement AI-driven testing solutions using techniques such as Skills, Cursor Rules, and Retrieval-Augmented Generation (RAG) to improve accuracy and efficiency.

- No Escaped defect for production releases

AI -Driven Test Automation & Framework Design
- Build and maintain scalable, end-to-end automated testing frameworks to validate AI model-based integrations across frontend UI, backend microservices, and data layers.

- Ensure frameworks are robust, reusable, and aligned with system architecture and performance needs.

- Strong hands-on experience with Playwright (TypeScript/JavaScript)

- Knowledge of automation design patterns (Page Object Model, fixtures)

- CI/CD pipelines

AI-CI/CD & Production Monitoring for AI integrated applications
- Establish and optimize AI based CI/CD pipelines, ensuring continuous validation of models and integration workflows.

- Implement effective production monitoring strategies to track model performance, detect anomalies, and ensure system reliability.

AI-Powered Performance Testing
- Experience with tools such as JMeter or k6

- Design AI driven Load and Performance Testing

- Understanding of metrics such as response time, throughput, error rate, and concurrency

DevOps & Tools
- Experience with CI/CD tools (Jenkins, GitHub Actions, Azure DevOps)

- Proficiency