QA Engineer (Gameplay Data)

Schedule: Night Shift
Employment Type:Full-time
Location: Remote, Philippines
About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential
Who We Need

We are seeking a detail-oriented, technical QA / Data Collection Engineer to assist with test execution, issue reporting, and hardware-level troubleshooting. In this role, you will run proprietary collection software, execute structured test plans, and perform exploratory testing to ensure seamless performance across target environments.

The ideal candidate possesses a strong technical foundation in PC hardware and basic networking, excellent troubleshooting skills, and the ability to communicate clear, actionable bug reports in written English.
Responsibilities

- Software Setup & Maintenance: Install, configure, and maintain collection and QA software on personal hardware that meets target operational specifications.

- Test Execution: Perform structured test plans alongside ad-hoc exploratory QA before and during data collection runs.

- Issue Reproduction & Logging: Identify and reproduce bugs, gather necessary crash logs and screenshots, and write clear, step-by-step reproduction instructions.

- Communication & Escalation: Document and report findings concisely via Slack in written English, escalating critical issues to team leads as appropriate.

- Hardware & Network Validation: Ensure test hardware accurately reflects fleet target behaviors (e.g., target 1080p60 performance with an RTX 3060-class GPU or equivalent) and maintain redundant internet connections (e.g., dual ISP) to guarantee session reliability.

- Feedback Filtering: Serve as a first-line triage layer, filtering out noise to deliver concise, high-signal technical feedback to client engineering teams.

Requirements

- Technical Background: Educational background in IT/Computer Science or equivalent hands-on experience in technical support and troubleshooting.

- Hardware & Systems Knowledge: Strong familiarity with Windows PC hardware setup, driver updates, GPU configuration, and fundamental networking.

- Technical Writing: Demonstrated ability to read system logs and communicate technical details clearly in writing.

- Communication: Fluency in written English for daily asynchronous and live collaboration via Slack.

- Schedule & Availability: Reliable full-time availability with flexibility to overlap working hours with client teams as needed.

- Hardware Specs (BYOD): Personal computer setup capable of meeting fleet target performance (e.g., RTX 3060-class GPU / 1080p60 performance target).

- Network Redundancy: Dual ISP or equivalent backup internet connection strongly preferred to maintain high uptime.

Nice to Have

- Prior game QA, software QA, or data-collection ops experience

- Familiarity with crash dumps, observability tools, or bug trackers

Why Expedock

- HMO & Leave Credits:Stay protected withhealthcare benefits and use accrued leaves by your third month

- Supportive Remote Environment:Work from home alongside a collaborative team that values growth and mutual success.

- Seamless Onboarding & Training:Get up to speed quickly with a structured program and client specific training designed to make you a subject matter expert in your assigned workflows.

Candidate Data & Privacy Notice

By submitting your application to Expedock , you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

- Evaluate your qualifications and suitability for current and future roles

- Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience

- Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy re