Property Management Systems Administrator (OE03092026)

About Us

Buddle was founded to address the growing demand for reliable and efficient staffing solutions across diverse industries globally. Our mission is to seamlessly connect businesses with skilled professionals, fostering long-term partnerships that benefit both parties. At Buddle , we prioritise trust, value, and sustainability in every staffing solution we provide.
About the Role

We are looking for a tech-savvy and detail-oriented Short-Term Rental Systems Administrator to join our client's growing holiday rental business.

This role is responsible for the administration, optimisation, and ongoing support of the technology and property management systems that underpin the business's short-term rental operations.

A key initial project will be supporting the business's migration from Guesty to Resly. You will be involved in system configuration, data migration and validation, workflow setup, testing, documentation, issue resolution, and user adoption.

Following the migration, you will take ownership of the day-to-day administration and optimisation of the property management system. This includes maintaining property and operational data, configuring system settings, supporting users, troubleshooting issues, improving workflows, maintaining documentation, and identifying opportunities to use technology and automation to improve operational efficiency.

This role is ideal for someone who understands short-term rental or property management operations but is equally comfortable working inside software platforms, managing data, troubleshooting systems, documenting processes, and learning new technology.

You will become an important internal resource for the business's property management systems and will work closely with the team to ensure technology supports efficient, accurate, and scalable operations.
Key Responsibilities

Property Management Systems Administration

- Administer and maintain the company's property management system and related business platforms.
• Set up and configure new properties, including property settings, availability, pricing, fees, booking rules, and operational preferences.
• Maintain accurate property, listing, booking, owner, and operational data across systems.
• Perform regular data audits and system checks to identify and correct inconsistencies or errors.
• Maintain system configurations and ensure information remains accurate and up to date.
• Troubleshoot system and workflow issues and coordinate with software providers or relevant stakeholders when escalation is required.
• Act as the primary internal point of contact for property management system queries and provide day-to-day user support.
• Monitor system functionality and identify potential issues before they impact operations.
Guesty to Resly Migration & Implementation

- Support the migration from Guesty to Resly from preparation through implementation and post-migration support.
• Prepare, clean, validate, and organise data prior to migration.
• Configure Resly based on business requirements and operational workflows.
• Support the setup of properties, users, integrations, settings, workflows, and other system components.
• Conduct system testing and user acceptance testing to identify configuration, data, and workflow issues.
• Validate migrated data and investigate discrepancies or inconsistencies.
• Document issues, resolutions, system configurations, and key decisions throughout the migration.
• Support the team during implementation and assist with post-migration troubleshooting.
• Help develop user guides, SOPs, and system documentation to support adoption.
• Provide basic training and guidance to users as they transition to the new platform.
Systems Optimisation & Process Improvement

- Review existing workflows and identify opportunities to improve efficiency, accuracy, and scalability.
• Identify repetitive or manual processes that could be improved through system configuration, automation, or better workflows