Project Manager Scrum Lead

Location: Remote (U.S.)

Company: WebFirst, LLC (a Redhawk Company)
Reports To: Program Manager / Director of Operations

Position Overview

WebFirst (a Redhawk Company) is seeking an experienced Project Manager / Scrum Lead to lead Agile delivery teams supporting federal digital services, web modernization, content management, and customer experience initiatives. This role combines traditional project management responsibilities with servant-leadership Scrum practices to ensure successful delivery of complex projects across multiple stakeholders, vendors, and development teams.

The ideal candidate is a strong communicator, facilitator, and problem solver who can manage project execution while fostering a collaborative, high-performing Agile / Kanban environment.

Key Responsibilities

Agile Leadership & Delivery

- Serve as Scrum Lead for one or more cross-functional delivery teams.

- Facilitate all Agile ceremonies, including:

- Daily Standups

- Backlog Refinement

- Sprint Reviews/Demos

- Retrospectives

- Coach teams on Agile principles,Kanban,Scrum practices, and continuous improvement.

- Remove impediments and proactively address delivery risks.

- Track velocity, team capacity, and sprint commitments.

Project Management

- Develop andmaintainproject plans, schedules, milestones, and deliverables.

- Monitor project scope, budget, resource allocation, and timelines.

- Identify, document, and mitigate risks and issues.

- Prepare and deliver status reports to leadership and clients.

- Coordinate dependencies across multiple projects and teams.

- Support contract deliverables, reporting requirements, and project governance activities.

Client & Stakeholder Management

- Serve as a primary point of contact for clients and stakeholders.

- Facilitaterequirementsgathering and project planning sessions.

- Translate businessobjectivesinto actionable work plans.

- Manage stakeholder expectations and communication.

- Build trusted relationships with client leadership and project teams.

Team Leadership

- Foster collaboration among developers, UX/CX specialists, business analysts, content strategists, QA personnel, and client stakeholders.

- Promote accountability, transparency, and team ownership.

- Support resource planning and onboarding activities.

- Mentor junior project managers and Scrum Masters as needed.

Tools & Process Management

- Maintain project and sprint tracking within Jira or equivalent platforms.

- Develop dashboards, reports, and metrics for leadership review.

- Support process improvement initiatives and organizational Agile maturity efforts.

- Coordinate release planning and production deployments with technical teams.

Required Qualifications

- Bachelor's degree or equivalent experience.

- 5+ years of project management experience leading software, digital, or web modernization projects.

- 3+ years serving as Scrum Master, Scrum Lead, or Agile Project Manager.

- Demonstrated experience managing cross-functional technical teams.

- Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies.

- Experience with Jira, Confluence, Microsoft Teams, and Microsoft Office Suite.

- Exceptional written and verbal communication skills.

- Strong facilitation, conflict resolution, and stakeholder management skills.

- Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

- Experience supporting Federal Government programs and contracts.

- Experience with CMS platforms such as Drupal, WordPress, or Sitecore.

- Experience supporting healthcare, public health, or human services agencies.

- Familiarity withDevSecOps, CI/CD pipelines, cloud hosting, and modern software delivery practices.

- PMP certification.

- Certified Scrum Master (CSM), PSM,SAFeScrum Master, or equivalent Agile certification.

- Experience managing distributed or remote teams.

- Ability to obtain andmaintaina Public Trust or higher clearance.

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