Project Manager I
Join Clario , a part of Thermo Fisher Scientific and help shape the delivery of innovative electronic Clinical Outcome Assessment (eCOA) solutions that support clinical trials around the world. As a Project Manager within our eCOA business unit, you will lead cross-functional project teams through the successful execution of complex clinical studies, ensuring high-quality delivery, exceptional customer service, and adherence to project timelines and budgets. You will serve as a trusted partner to sponsors and internal stakeholders, driving study success from startup through database lock and project closeout while helping bring life-changing therapies to patients faster.
This India-based role supports U.S. customers and project teams and requires regular working hours aligned with the U.S. East Coast (Eastern Time Zone).
What We Offer
- Competitive pay and incentives.
- Provident fund and medical insurance.
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Engaging employee programs and local events.
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Modern office spaces and remote work flexibility.
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Opportunities for professional growth and career development within a global organization.
What You’ll Be Doing
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Lead the planning, setup, monitoring, and closeout phases of eCOA studies and programs.
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Gather customer requirements and translate study needs into actionable plans for cross-functional operational teams.
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Develop, maintain, and manage study documentation throughout the project lifecycle.
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Coordinate the distribution, tracking, reconciliation, and management of study devices and associated equipment.
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Create, review, and distribute study status reports, metrics, and project communications.
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Ensure appropriate archival of study data, documentation, and project records in accordance with company and regulatory requirements.
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Establish and manage customer expectations through proactive communication and effective stakeholder engagement.
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Monitor study timelines, milestones, deliverables, and dependencies to ensure successful project execution.
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Manage financial aspects of assigned studies, including budget reviews, revenue forecasting, scope change assessments, and invoice reconciliation activities.
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Identify project risks, develop mitigation strategies, and escalate issues appropriately to support study success.
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Facilitate collaboration between sponsors, vendors, and internal teams to drive efficient use of resources and achievement of contractual obligations.
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Lead internal and external discussions and negotiations to resolve issues and maintain strong client relationships.
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Apply structured problem-solving methodologies to address customer concerns and project challenges.
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Maintain issue tracking documentation and ensure timely follow-up and resolution of customer escalations.
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Present eCOA services and operational workflows during investigator meetings, site initiation meetings, and client presentations as required.
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Support onboarding, mentoring, and training of new project management team members.
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Contribute to departmental initiatives, process improvements, and special projects as assigned.
What We Look For
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Bachelor’s degree or equivalent combination of education and relevant project management experience.
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1 to 4 years of project management experience within pharmaceutical, biotechnology, healthcare, clinical research, life sciences, or related industries.
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Understanding of the drug development process and clinical trial environment.
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Experience supporting technology-enabled clinical trials, eClinical solutions, eCOA, ePRO, eConsent, RTSM/IRT, or related platforms is preferred.
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Strong project planning, organization, prioritization, and time management skills.
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Experience coordinating multiple stakeholders, timelines, budgets, and deliverables simultaneously.
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Knowledge of project financial management concepts, including budgeting, forecasting, invoicing, and scope management.
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Strong risk management and problem-solvi