Project Director, eCOA Customer Delivery - Evinova

Job Title: Project Director, eCOA Customer Delivery - Evinova (Remote)

Job Location: Wilmington, Delaware, United States of America

Job Location Type: Remote

Job Contract Type: Full-time
Job Seniority Level:

WHY JOIN US? Evinova is a health-tech business focused on accelerating better health outcomes by advancing digital transformation across the life sciences sector. By combining science-based expertise, evidence-led rigor, and deep human insight, we design digital solutions that enable healthcare to work better for everyone. Operating at the intersection of healthcare, technology, data, and analytics, we are helping unlock the full potential of digital health, transforming how clinical research is conducted, how care is delivered, and how patients experience healthcare. Our solutions are built to scale, driving efficiency, improving decision-making, and ultimately delivering better outcomes for patients worldwide.

At Evinova, we are driven by a shared purpose to transform health through data and digital innovation. Our teams collaborate across disciplines to solve complex challenges, continuously learning and evolving in a fast-paced, high-impact environment.

We also recognize the importance of flexibility and balance. Our ways of working support both individual needs and team collaboration. To foster connection and collaboration, employees are expected to work from the office three days per week, creating opportunities for in-person teamwork, innovation, and meaningful connection.

This is a remote position that can be based anywhere in the United States.
About the Role

As a Project Director at Evinova, you will oversee projects of all complexity levels, ensuring successful delivery through strategic planning, stakeholder collaboration, and agile execution. This role will suit someone who thrives in a dynamic, fast-paced environment, can navigate complex clinical operations landscapes, and isn’t afraid to roll up their sleeves to ensure successful project delivery.

The ideal candidate combines deep project management expertise with a strong understanding of digital health ecosystems, emerging technologies, and user-centered design. The role requires someone who is willing to take on challenges, unblock issues and lead high-impact initiatives that drive innovation, enhance customer experience, and enable business transformation within clinical trials.
What You'll Do

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Oversee multiple digital health implementation projects, ensuring they are delivered on time, within scope, and within budget.

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Proactively remove blockers and support cross-functional teams to maintain momentum across project lifecycles.

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Act as the main point of contact for senior stakeholders (internal and external), building strong, trust-based relationships and ensuring alignment on goals, risks, and progress.

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Own reporting and risk tracking for your project portfolio, providing clear, accurate, and timely updates to internal leadership and customer stakeholders.

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Be the face of delivery; willing to pick up the phone, deliver tough messages with empathy, and win customer confidence through credibility, clarity, and consistency.

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Build trusted relationships with senior internal and external stakeholders. Navigate complexity with diplomacy, managing competing priorities and expectations.

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Champion hands-on delivery—ready to dive into the details when needed to ensure forward movement and issue resolution.

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Set up mechanisms to continuously capture team feedback, identify delivery pain points, and evolve how we deliver based on real-world learning.

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Coach delivery team members on best practices, delivery hygiene, and ownership. Encourage a culture of “find the answer, share the answer”—where lessons learned become reusable knowledge for others.

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Operate within the bounds of relevant regulatory frameworks (e.g., GxP, 21 CFR Part 11), with a strong understanding of Clinical Operations and eCOA (electronic Clini