Project Coordination Manager
Join New Era Technology , where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
New Era Technology offers:
· Full Benefits
· Medical
· Dental
· Vision
· 401K match
· 28 PTO Days including company holidays
SUMMARY:
The Coordination Manager oversees the execution of work orders, provides strategic direction, and drives continuous improvement initiatives within the assigned vertical, adhering to PMO standards and methodologies.
PRIMARY DUTIES & RESPONSIBILITIES include but are not limited to:
Strategic Oversight and Improvement:
- Develop strategies to optimize work order execution processes and enhance operational
- Collaborate with cross-functional teams to implement process enhancements and best
- Ensure alignment with PMO’s project management framework and
Leadership and Mentorship:
- Provide leadership and guidance to Service Coordinators and other team
- Handle escalated issues or complex work orders requiring senior-level
- Promote a culture of continuous improvement and professional
Performance Analysis and Monitoring:
- Monitor industry trends and emerging technologies to stay ahead in operations
- Analyze performance metrics and KPIs to identify areas for
- Implement risk management practices to mitigate potential
COMPETENCIES & KEY SKILLS:
Extensive Operations Experience:
- Extensive experience in operations management or a related
- Deep understanding of operational processes and best
- Familiarity with PMO’s project management standards and
Strategic Thinking and Decision-Making:
- Strategic thinking abilities to develop and implement improvement
- Strong decision-making skills to address complex issues and
- Ability to align operational strategies with organizational
Leadership and Mentorship:
- Strong leadership skills to guide and mentor Service Coordinators and team
- Deep understanding of operational processes and best
- Experience in leading cross-functional teams and managing stakeholder
Communication and Stakeholder Management:
- Excellent communication skills to interact with stakeholders at all
- Proficiency in managing stakeholder expectations and resolving
- Competence in stakeholder engagement and communication
Data Analysis and Process Optimization:
- Proficiency in data analysis to evaluate performance metrics and identify improvement
- Experience in implementing process optimization
Regulatory and Compliance Knowledge:
- Knowledge of regulatory requirements and compliance standards relevant to
- Ability to ensure operations adhere to safety regulations and company
- Conducting regular audits and reviews to ensure adherence to quality and compliance
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
- Three to five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility.
- Experience in troubleshooting and resolving project
PREFERRED EDUCATION & EXPERIENCE REQUIRED:
- Bachelor’s Degree
- PMP or Equivalent Professional Certification
EXPECTED HOURS OF WORK: Full Time, 40 hours per week, plus overtime as needed
TRAVEL: Travel expectation