Program Manager, Marketing Solutions

Job Title:
Program Manager, Marketing Solutions Job Description
Responsible for planning, coordinating, and delivering automotive marketing and customer engagement programs from initiation through completion. We're Concentrix . The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Position Summary

As a Program Manager , you will plan, coordinate, and deliver automotive marketing and customer engagement programs from initiation through completion. You will manage project schedules, budgets, scopes, risks, and cross-functional teams to ensure CRM, digital, direct mail, loyalty, retention, and customer lifecycle marketing initiatives are delivered accurately, on time, and within budget.

This role is ideal for a highly organized, collaborative, and client-focused professional who is comfortable working across multiple teams, presenting to stakeholders, and managing competing priorities with limited direction.

What you will do in this role:

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

- Manage end-to-end execution of automotive marketing campaigns and client projects

- Develop and maintain project plans, timelines, budgets, forecasts, status reports, and project documentation

- Collaborate cross-functionally with Creative, Development, Analytics, QA, Production, Client Success, technology teams, and vendor partners

- Facilitate client and internal stakeholder meetings, gather requirements, and document business objectives

- Create and deliver clear, polished PowerPoint presentations for internal teams and client-facing discussions

- Monitor project scope, risks, issues, dependencies, and change requests, escalating when appropriate

- Ensure campaign deliverables meet quality standards, business requirements, and client expectations

- Support estimates, statements of work, billing requirements, and project financial tracking

- Track project performance against key success measures, including on-time delivery, budget adherence, client satisfaction, quality, and stakeholder communication

- Maintain strong client relationships through proactive communication, follow-up, confidentiality, and issue resolution

- Work independently with minimal direction while keeping teams aligned, informed, and accountable

- Support one or multiple client accounts depending on business needs and skill set

- Drive process improvements and identify opportunities to improve operational efficiency

- Balance competing priorities in a fast-paced environment with flexibility, sound judgment, and an open-minded approach

- Travel locally for client visits as needed, up to 10% or less

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you :

- Have 6–7 years of experience in project management, marketing campaign management, client delivery, or a related field

- Bring a combination of relevant education and experience;