Program Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Manager based in United States.

The Program Manager will lead the successful delivery of a portfolio of complex consulting and design engagements across multiple clients.
This role combines program oversight, people leadership, resource planning, operational excellence, and client delivery.
You will lead and develop Project Managers while partnering with senior consultants and technical teams to translate client objectives into effective delivery strategies.
The position is responsible for maintaining strong performance across scope, schedule, budget, quality, resources, and client expectations.
You will identify delivery risks, resolve escalations, improve processes, and establish scalable project management standards.
The role offers an opportunity to influence both individual engagements and the broader evolution of project delivery practices.
This is a remote U.S.-based position with up to 20% travel.

Accountabilities
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Lead delivery of a portfolio of consulting and design engagements, ensuring projects meet scope, schedule, budget, quality, and client expectations.

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Partner with senior consulting leaders to translate strategic recommendations and client objectives into practical delivery plans.

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Monitor portfolio health, identify delivery risks and resource constraints, and implement corrective actions before issues affect outcomes.

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Serve as an escalation point for project delivery challenges and facilitate effective resolution across project teams and stakeholders.

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Lead, coach, mentor, and develop Senior Project Managers and Project Managers, establishing clear expectations and supporting career development.

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Participate in recruiting, interviewing, onboarding, performance reviews, and workforce planning for the project management team.

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Oversee staffing, resource allocation, workload balancing, utilization, forecasting, and capacity planning across client engagements.

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Monitor project financial performance and delivery metrics, recommending adjustments to improve operational efficiency and client outcomes.

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Establish and continuously improve project management methodologies, governance processes, tools, templates, reporting standards, and best practices.

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Drive continuous improvement using project metrics, lessons learned, retrospectives, and client feedback.

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Ensure project deliverables meet established standards for quality, technical accuracy, documentation, consistency, and professionalism.

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Maintain proactive communication with clients regarding project status, milestones, risks, decisions, and potential changes.

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Participate in executive-level client meetings and issue-resolution activities when required.

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Coordinate closely with consultants, technical teams, and other cross-functional stakeholders to maintain alignment between recommendations and execution.

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Promote accountability, responsiveness, collaboration, and service excellence throughout project delivery.

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Support the ongoing development of project management standards and practices across the organization.

Requirements

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7+ years of project management experience, preferably within a consulting environment, with 3+ years of experience leading project teams or supervising project managers preferred.

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Bachelor’s degree or equivalent combination of education and professional experience.

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Extensive familiarity with low-voltage and physical security technologies, systems, and design concepts.

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Experience managing complex, multidisciplinary client engagements.

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Familiarity with project financial management, forecasting, resource planning, and portfolio performance management.

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Strong proficiency with Microsoft Office applications and project management tools such as MS Project, SharePoint, and QuickBase.

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Experience with Studio and