Events Program Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Events Program Manager based in the United States.

This is a fully remote, contract opportunity focused on event logistics, client management, and production operations.
You will serve as the key connection between clients, warehouse operations, and event production teams.
The role combines strategic client communication with hands-on oversight of event kits, packing, and quality control.
You will manage shifting timelines, last-minute changes, complex assets, and multiple programs while keeping delivery on track.
Your event-production experience will help you anticipate on-site challenges and translate client requirements into executable logistics plans.
The position offers exposure to high-profile technology, entertainment, and consumer brands in a fast-paced agency environment.
Frequent travel to a warehouse facility in Charlotte, NC is required, with occasional travel to client or vendor locations.

Accountabilities
-

Serve as the primary client contact for production logistics, shipment schedules, specifications, status updates, and issue resolution.

-

Manage changing requirements and compressed timelines by reprioritizing work, communicating impacts, and keeping programs on schedule.

-

Participate in client planning calls and translate event requirements into clear instructions for warehouse and production teams.

-

Proactively monitor shipments and logistics milestones, identifying and escalating potential issues before they affect delivery.

-

Build trusted client relationships through responsive, professional, and confident communication, including during high-pressure situations.

-

Oversee the preparation, packing, organization, and quality control of event kits containing displays, branded materials, and activation assets.

-

Direct warehouse team members on kit assembly using pull lists, pack lists, and event-production nomenclature.

-

Maintain organized systems for complex, multi-component event assets and ensure kits are complete, accurately labeled, and transit-ready.

-

Troubleshoot packing and production challenges in real time and develop practical alternatives when planned solutions do not work.

-

Collaborate with event production teams on program requirements, execution planning, and field considerations.

-

Track inventory, reorder requirements, asset lifecycle, and recurring program documentation.

-

Use Google Workspace and warehouse management systems to maintain accurate information and support operational workflows.

-

Identify opportunities to improve processes, increase efficiency, reduce errors, and strengthen program delivery.

Requirements

-

2–5 years of experience in event production, trade show coordination, experiential marketing, or a closely related field.

-

Demonstrated experience working on-site with brand activations, trade show booths, experiential programs, or comparable live events.

-

Hands-on warehouse experience, including physically handling event equipment, displays, assets, and production materials.

-

Experience managing client relationships where requirements may change frequently and timelines are compressed.

-

Familiarity with scenic and fabricated event assets, including multi-piece displays and activation components, from intake and installation through lifecycle management.

-

Understanding of event logistics such as load-in/load-out, venue shipments, drayage, advance warehouses, and the differences between various event environments.

-

Strong organizational skills and demonstrated ability to manage multiple concurrent programs without losing track of deadlines, details, or commitments.

-

Proven ability to remain calm under pressure, anticipate problems, and develop practical solutions quickly.

-

Strong written and verbal communication skills, with the ability to communicate effectively