Professional Services Administrator

Axos Nevada LLC Target Range:
$55,000.00/Yr. - $70,000.00/Yr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 5%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 5%
These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
About This Job
The Professional Services Administrator is responsible for providing administrative and operational support for client service engagements. This role serves as a key point of contact for clients and internal stakeholders, ensuring timely completion of service requests, accurate case and project administration, and a high level of client satisfaction. The ideal candidate is detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism. Responsibilities:

- Manage a high volume of client service requests and administrative tasks while meeting established service level expectations

- Coordinate and track Chapter 7 bankruptcy case activity, case administration tasks, and service deliverables from initiation through case closure

- Serve as a primary point of contact for several trustees, attorneys, debtors, creditors, and clients, responding to inquiries and resolving issues in a timely and professional manner

- Review bankruptcy petitions, schedules, statements, claims, court filings, and supporting documentation for accuracy and completeness

- Assist with Chapter 7 case administration, including asset review, claims administration, noticing requirements, distributions, reconciliations, and case closing activities

- Analyze bankruptcy case information and provide administrative support for trustee and client engagements

- Monitor court deadlines, meeting schedules, claims bar dates, distribution deadlines, and other case milestones to ensure compliance

- Assist clients with professional services requirements and support the resolution of complex bankruptcy-related issues

- Prepare and maintain accurate case records, reports, correspondence, and documentation in accordance with court and client requirements

- Assist in preparing service estimates, pricing information, invoices, and billing-related documentation

- Maintain detailed records of client interactions, project status, and completed work

- Work closely with internal teams to ensure efficient case administration and adherence to established procedures and regulatory requirements

- Generate reports, monitor workloads, and provide updates on service activity, case status, and productivity metrics

- Identify opportunities for process improvements that mitigate risks, enhance efficiency, improve service quality, and strengthen operational effectiveness

- Participate in training, team meetings, and ongoing professional development activities related to bankruptcy administration and professional services

Qualifications:

- Bachelor’s degree preferred or an equivalent combination of education and experience

- Minimum 2+ years of Chapter 7 bankruptcy administration experience required

- Strong knowledge of bankruptcy procedures, including court filings, claims administration and objections, asset administration, distributions, case closing, trustee operations, and bankruptcy case management workflows

- Experience reviewing bankruptcy petitions, schedules, statements, court dockets, and filings

- Experience supporting bankruptcy trustees, law firms, financial institutions, or bankruptcy service providers preferred

- Familiarity with PACER, bankruptcy court procedures, claims management systems, and bankruptcy case management software

- Experience with asset liquidation support, distribution and reconciliation processes, notices and certificates of service, and 341 meeting scheduling and administration

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