Product Manager, Utilities - Sustainability

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata , we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

This Product Manager will own the product path that turns utility and building energy data into trustworthy sustainability outcomes: benchmarking, performance standards readiness, audit/RCx report workflows, green energy understanding, and reporting that asset managers and sustainability teams can defend.

You’ll work closely with Utility Operations / Utility Expense Management product and engineering, talk to sophisticated customers every week, and ship capabilities that reduce manual ESG fire drills while opening a durable growth lane for Entrata Utilities.

Responsibilities:

- Deep sustainability / ESG literacy in the built environment — can explain and apply Scope 1, Scope 2, and Scope 3 concepts and calculations; fluent in ENERGY STAR Portfolio Manager benchmarking requirements; conversant in Building Performance Standards (BPS), energy audits, and Retrocommissioning (RCx) reports; understands green energy / renewable procurement concepts (e.g., RECs, green tariffs, on-site generation) at a product level; familiar with GRESB, SASB (and adjacent frameworks like CRREM, LEED, local benchmarking ordinances).

- Product management craft in B2B / proptech or utilitytech — discovery, prioritization, clear requirements/acceptance criteria, release readiness, and partnering with engineering without needing to be the engineer. Comfortable owning ambiguous 0→1 and 1→n problems.

- Multifamily or commercial real estate utility domain awareness — utility billing, commodities, vacancy/common area vs. resident, or energy data workflows. Candidates from sustainability consulting who have sat next to operators are welcome if product muscle is strong.

Minimum Qualifications:

- Strong working knowledge of GHG Protocol-style Scope 1, Scope 2, and Scope 3 concepts and how calculations show up in real portfolios (activity data, emission factors, location- vs market-based Scope 2, common Scope 3 categories for real estate)

- Direct multifamily or commercial real estate operator / owner experience

- GRESB or SASB reporting and document creation experience

Education and Experience Requirements:

- Bachelor’s degree and 3+ years in product management (or equivalent ownership) for B2B SaaS, proptech, utilitytech, or closely related domains — OR 5+ years in sustainability/energy consulting with clear evidence of shipping software products.

- Credentials or coursework such as CEM, LEED AP, WELL, GHG accounting certificates (helpful, not required).

- Experience with utility billing, submetering, vacancy cost recovery, or energy data platforms.

- Experience with local benchmarking ordinances or BPS programs (e.g., major US city/state programs).

AI & Operational Fluency:

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AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables.

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Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

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Data Governance: