Principal Engineer

Overview

HealthEdge is modernizing the technology that powers health plans across the United States. As a Principal Engineer, you will be at the center of that mission – leading the architecture and delivery of complex enterprise solutions, serving as a trusted technical advisor to our most strategic customers, and shaping the long-term direction of our platform. This is a hands-on leadership role for an engineer who thrives at the intersection of deep technical craft, customer impact, and organizational influence.

In this role, you will work primarily with HealthRules® Payer, HealthEdge ’s core claims administration and payment accuracy platform built for modern health plans. HealthRules Payer powers some of the most complex payer operations in the country – handling claims processing, benefit configuration, provider management and payment integrity at enterprise scale. You will work closely with customer technical teams to support implementations, resolve production issues and help health plans get the most out of the platform as their business evolves.
What you will do:
Technical Leadership & Architecture
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Lead the architecture, design and implementation of complex product features and enterprise solutions across distributed, highly integrated environments.

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Design and evolve microservices and enterprise application architectures with a focus on scalability, reliability, performance, security and operational excellence.

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Evaluate and recommend technologies, frameworks, cloud services and architectural patterns to meet current and future product needs.

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Contribute to the long-term technical direction of the product suite, balancing customer requirements, product strategy, technical debt and emerging technologies.

Delivery & Engineering Excellence
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Own complex technical initiatives end-to-end – from requirements discovery and solution design through development, testing, deployment and production support.

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Break down business and technical requirements into scalable, maintainable solutions; establish approaches, estimate work and provide technical direction across the full SDLC.

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Drive adoption of modern engineering practices including TDD, automated testing, CI/CD, DevOps, code reviews and production-readiness standards.

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Guide the design and operation of cloud-native applications, including architecture, scalability, resiliency, security, observability and cost-conscious infrastructure decisions.

Customer Engagement & Problem Solving
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Serve as a senior technical advisor to strategic enterprise customers – working directly with their technical teams to validate solutions, resolve complex challenges and guide implementations.

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Lead the investigation and resolution of complex production issues across application, database, integration, networking and cloud layers. Run point on critical issues and coordinate escalation as needed.

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Work with customer teams to assess production infrastructure, capacity and performance, and recommend architecture changes to support future growth.

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Analyze production data, recurring issues and operational trends to generate recommendations for product improvements and roadmap priorities.

Mentorship & Collaboration
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Mentor engineers through architectural guidance, design and code reviews, technical coaching and hands-on problem solving.

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Act as a technical liaison between strategic customers and internal engineering, product and leadership teams during critical implementations and production issues.

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Collaborate closely with Engineering, Product Management, QA, DevOps/SRE and Infrastructure in an Agile environment.

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Promote a culture of technical excellence, continuous learning, accountability and knowledge sharing.

What you bring:
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12+ years of professional software engineering experience with a track record of leading complex enterprise software initiatives.

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Bachelor’s or Master’s degree in Comp