Principal Account Manager, Strategic Accounts

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role: 

The Principal Account Manager, Strategic Accounts is a highly influential, individual contributor role responsible for driving the long-term success and expansion within Netomi’s most complex Strategic and Enterprise (Fortune 100) accounts. This role demands a relentless mentality—someone who can get on the ground, navigate large, siloed organizations, secure buy-in across multiple executives and departments, and execute a program to deliver transformative business value. This is an opportunity to help shape the future of Enterprise GenAI.

You'll be working with cutting-edge technology, a collaborative team, and real-world challenges that matter.