Presales Manager - Security

The Presales Manager – Security, Business Applications & EmployeeExperience/Customer Experience (EXCX) - will lead a team of technical presales professionals focused on delivering innovative Security, Business Applications, and EXCX solutions. This role manages day-to-day operations of the presales team, coaches team members to perform at a high level, and collaborates closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth. The role also supports go-to-market initiatives, pipeline health, and alignment to core business priorities.
What you will do:

- Lead and manage a team of presales engineers supporting Security, Business Applications and EXCX opportunities.

- Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.

- Set clear individual and team expectations, drive accountability, and celebrate successes.

- Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.

- Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.

- Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.

- Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.

- Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.

- Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.

- Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other stakeholders to drive presales excellence and deliver seamless customer experiences.

- Help implement presales best practices and standard operating procedures.

- Contribute to GTM initiatives, including solution packaging, messaging, and enablement.

- Identify gaps in tools, processes, or training and proactively recommend solutions.

- Stay informed on emerging technologies and industry trends relevant to security, cloud, data, AI, and software engineering.

- Support the upskilling of team members to ensure technical capabilities align with evolving market demands.

What we expect of you:

- Bachelor’s degree and 7+ years, 1+ years managerial experience OR 11+ years of experience, 1+ years managerial experience required.

- Strong understanding of presales processes, solution development, and customer engagement strategies.

- Demonstrated ability to coach and mentor technical professionals.

- Excellent verbal and written communication skills, with the ability to explain technical concepts to business stakeholders.

- Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.

- Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.

- Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity.

- Prior experience in a formal people management role, a plus.

- Background in security, cloud, data, AI, or software engineering, a plus.

- Demonstrated ability to build strategies, gain group consensus, and execute successfully, a plus.

- Experience building and managing goal methodology, a plus.

- 3 years’ experience in technology sales or security sales, a plus.

- 6 years of domain experience, a plus.

Payrange: $132,400- $185,520depending on experience and skill set
Annual bonus target of 25%subject to terms and conditions of plan
Benefits overview:
Salary ranges may be subject to geographic differentials 

CDW is committed to being an AI-fluent organization
As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a cultur