Permitting Coordinator

Remote Raven is recruiting a full-time, fully remote Permitting Coordinator on behalf of our client, a fast-growing US roofing and exteriors group that runs a family of regional brands across the Eastern and Central United States. The group operates a portfolio of regional roofing brands and completes a high volume of residential and commercial roofing work every year, all of which is regulated at city, county and state level.

The Permitting Coordinator owns the full lifecycle of permit acquisition and compliance across every one of the group's branded entities. You are the central liaison between municipalities, internal teams, homeowners and contractors, and you are responsible for making sure every project meets local, county and state regulatory requirements. You maintain the records, you make the inspections happen on time, and you provide the administrative and operational backbone of permitting across new installations, repairs and warranty work.

This is a role of consequence rather than volume alone. A permit that lapses before its final inspection creates a compliance problem for the brand and a property-record problem for the homeowner, and it does so silently. The person who succeeds here is the one who treats an open permit as unfinished business until the day it is closed.
Key Responsibilities
Permit Application & Expediting

- Prepare, apply for, and expedite permit applications for roofing projects across all of the group's branded entities.

- Identify the correct permitting authority for each project address, including the distinction between an incorporated city and the unincorporated county surrounding it.

- Assemble complete application packets: scope of work, project documentation, contractor license and registration details, certificates of insurance, and bonds where the jurisdiction requires them.

- Submit applications through each jurisdiction's channel, whether that is an online portal, an email intake address, or a phone-and-fax counter.

- Push stalled applications forward: follow up on review times, answer plan-reviewer questions, and resolve corrections and resubmittals.

Tracking, Renewals & Inspections

- Maintain a comprehensive tracking system covering every open permit across every brand and jurisdiction, with status, dates, fees, and next action visible at a glance.

- Ensure timely renewals so that no permit lapses while a job is still open.

- Schedule and confirm final inspections, and confirm every inspection requirement is completed before the permit expires.

- Track failed inspections through to a passed re-inspection, including routing correction notices to the right project manager and rescheduling.

Municipal & Internal Liaison

- Act as the primary point of contact between local authorities and project managers on all permit matters.

- Call, email, and follow up with city, county, and state building departments during their business hours.

- Coordinate with project managers, field crews, the licensing team, and subcontractors to gather the documentation each application requires.

- Communicate professionally with homeowners and public officials, representing the brand on every contact.

Compliance Review

- Review project plans, scopes, and supporting documentation to confirm they meet local permitting and zoning requirements before submission.

- Compile and maintain current knowledge of municipal code years, permit requirements, fee schedules, and inspection protocols for every jurisdiction the group works in.

- Flag scopes that will not pass review as written, before they become a rejected application and a delayed crew.

Close-Out & Problem Resolution

- Own each permit through to close-out, so that jobs finish with a passed final inspection and a closed permit on record.

- Address expired permits by reapplying, resolving outstanding fees, and scheduling follow-up inspections.

- Escalate blockers early and in writing, with the specific action needed and from who