People & Culture Operations Specialist

💻 We Are Hiring - People & Culture Operations Specialist | 100% Remote

We are looking for a highly organized, proactive, and detail-oriented People & Culture Operations Specialist to support the day-to-day HR operations of our global team.

This role will work closely with the Head of People & Culture to manage and improve key HR processes, including employee documentation, HR systems, payroll coordination, recruitment support, training, and employee-related operations .

We’re looking for someone with hands-on HR or People Operations experience who can take ownership of recurring processes, stay on top of deadlines and follow-ups, identify process gaps, and independently drive tasks to completion.

The ideal candidate is dependable, detail-oriented, and comfortable working with employees and managers across different countries and time zones . Strong communication skills, discretion in handling confidential information, and the ability to manage multiple priorities are essential.

Key Responsibilities:

HR Operations & Employee Lifecycle

- Support the Head of People & Culture with the day-to-day operation of the global People & Culture function.

- Coordinate and administer employee lifecycle processes from hire through departure.

- Prepare and administer offer letters, employment documentation, promotion letters, salary change letters, employment change documentation, probation-related documentation, and other routine employee correspondence.

- Coordinate onboarding and offboarding activities and ensure required actions are completed by the appropriate internal stakeholders.

- Maintain accurate and complete employee records and documentation.

- Track employee changes and ensure they are reflected accurately across applicable HR and payroll systems.

- Maintain HR trackers, calendars, checklists, and other operational tools to ensure important activities and deadlines are not missed.

- Support annual and recurring People & Culture processes as required.

- Maintain confidentiality and exercise appropriate judgment when handling sensitive employee information.

HRIS & BambooHR Administration

Serve as a primary administrator and operational owner of BambooHR, including:

- Maintaining accurate employee records and employment information.

- Processing new hires, employee changes, promotions, compensation changes, departures, and other employee lifecycle transactions.

- Administering time-off policies and employee leave records.

- Maintaining organizational and reporting information.

- Supporting BambooHR workflows, approvals, documentation, and employee records.

- Supporting the BambooHR Applicant Tracking System and recruitment workflows.

- Running and maintaining HR reports.

- Conducting regular data reviews to identify missing, inaccurate, or outdated information.

- Troubleshooting routine employee and manager questions regarding BambooHR.

- Identifying opportunities to better utilize BambooHR functionality and automate manual HR processes.

- Creating and documenting consistent procedures for HRIS administration.

Prior BambooHR experience is strongly preferred; however, candidates with significant experience administering another HRIS and the ability to learn new systems quickly will also be considered.

Payroll Administration

Support and coordinate payroll administration for employees in the United States and United Kingdom, including:

- Preparing and reviewing payroll-related employee changes.

- Coordinating new hires and terminations with payroll.

- Processing salary increases, promotions, bonuses, and other compensation changes.

- Ensuring leave and other employee status changes are appropriately reflected in payroll.

- Reviewing payroll information for accuracy before processing.

- Maintaining payroll change documentation and supporting appropriate internal approvals.

- Identifying discrepancies and coordinating corrections.

- Maintaining accurate records of payroll changes and effe