People Business Partner (100% Remote)
Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.
ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com.
The kind of people we look for:
- Versatile people who thrive on variety and challenge
- Excited about working in a fast-paced environment.
- Innate problem solvers who want to grow in a flexible, collaborative culture.
- Takes initiative, pushes boundaries, motivated to innovate.
- Individuals with a growth mindset who want to use their learning and relationship-building skills.
- Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.
Summary:
The People Business Partner (PBP) serves as a strategic advisor to leaders, aligning People strategies with business objectives to drive organizational performance, employee engagement, and sustainable growth. The PBP partners closely with senior leadership and people managers to strengthen leadership capability, develop talent pipelines, improve organizational effectiveness, and enhance workforce outcomes. Through data driven insights, proactive consultation, and strong business acumen, the PBP helps leaders navigate complex People challenges while fostering a high performing and inclusive workplace culture.
In collaboration with leadership and People Centers of Excellence, the PBP develops and implements talent strategies that attract, develop, reward, and retain employees while supporting organizational priorities. This role contributes to business success by translating company strategy into effective people solutions that strengthen leadership effectiveness, workforce capability, and employee experience. This position reports to the Manager, People Business Partners.
What This Role Does:
- Strategic Partnership: Serve as a trusted advisor to executive team, directors and managers, providing strategic consultation and recommendations on workforce planning, organizational effectiveness, leadership capability, talent management, and employee experience initiatives that support business objectives. Build trusted relationships with leaders and employees to strengthen engagement, retention, inclusion, and overall workplace culture.
- Leadership Development: Strengthen leadership capability through coaching, mentoring, talent assessment, and development strategies that improve leader effectiveness and organizational performance.
- Employee Relations: Manage employee relations matters of moderate to high complexity, including policy interpretation, workplace issues, performance concerns, corrective actions, investigations, conflict resolution while balancing employee experience, business needs, compliance and risk mitigation.
- Data Driven Insights: Leverage workforce analytics, engagement data, turnover trends, and organizational health metrics to identify opportunities, mitigate risks, and influence business and talent decisions.
- Workforce Planning & Talent Strategy P