Engineering Manager (100% Remote)
Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com.
The kind of people we look for:
- Versatile people who thrive on variety and challenge
- Excited about working in a fast-paced environment.
- Innate problem solvers who want to grow in a flexible, collaborative culture.
- Takes initiative, pushes boundaries, motivated to innovate.
- Individuals with a growth mindset who want to use their learning and relationship-building skills.
- Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.
Summary:
The Engineering Manager – ClearWellness serves as the engineering delivery leader for all ClearWellness technology initiatives. This role is responsible for coordinating software development efforts, managing sprint execution, prioritizing technical work, and ensuring successful delivery of solutions that support ClearWellness' mission of helping seniors age safely and independently. The Engineering Manager provides day-to-day leadership for ClearWellness engineering activities while partnering closely with Product Management, Enterprise Architecture, Security, Compliance, Operations, and executive leadership. This role ensures engineering resources are focused on the highest-value business initiatives and that all solutions align with healthcare, security, and organizational requirements. This role focuses on execution and team leadership rather than enterprise architecture ownership. The Engineering Manager collaborates with architecture teams to implement approved designs and standards while providing practical engineering input based on business and operational needs. This role combines healthcare technology experience, HIPAA knowledge, Agile delivery leadership, cloud-native development expertise, AWS and DynamoDB experience, and a passion for building and mentoring engineering teams. Experience with AI technologies is a plus and provides a strong leadership development path toward future Engineering Director responsibilities.
What This Role Does:
- Serves as the primary engineering lead for all ClearWellness technology initiatives.
- Maintains disciplined portfolio management, ensuring teams execute only-on approved development initiatives and avoid unplanned or unauthorized work.
- Serves as the connective tissue between technical stakeholders, enabling clear communication and effective handoffs without becoming a bottleneck.
- Oversees offshore contractor relationships, including communication, expectation-setting, and delivery oversight.
- Collaborates with Engineering leadership to oversee technical design, estimation, planning, testing, and release management processes.
- Coordinates software development activities across internal engineering teams, contractors, and third-party vendors.
- Evaluates technical efforts and recommends prioritization based on bus