Patient Registration Expert - Fully Remote | Upto $80/hr

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Patient Access Leader
Type: Contract
Compensation: $80/hour
Location: Remote
Role Responsibilities

- Lead end-to-end patient access operations including pre-registration, registration, scheduling, and intake workflows across inpatient and outpatient settings.

- Evaluate AI-generated outputs related to patient access processes. Identify errors and provide structured, actionable feedback.

- Develop and enforce policies and procedures for registration accuracy, demographic capture, and point-of-service collections.

- Monitor KPIs including registration error rates, pre-registration completion rates, insurance verification accuracy, and front-end denial rates.

- Collaborate with billing, clinical, and IT teams to streamline patient access workflows and reduce downstream claim errors.

- Document observations, annotate AI outputs , and provide structured feedback to support AI training datasets .

Qualifications

Must-Have

- 5+ years of experience in patient access, patient registration, or front-end revenue cycle management, with at least 2 years in a manager or director-level role.

- Deep knowledge of pre-registration, insurance verification, scheduling intake, and point-of-service collections.

- Strong understanding of HIPAA , CMS regulations, and commercial and government payer requirements.

- Proficiency with Epic , Cerner , Meditech , or similar EHR and registration systems.

- Exceptional written and verbal English communication skills.

- Comfortable working independently in a fully remote environment.

Preferred

- NAHAM Certified Healthcare Access Manager (CHAM) or Certified Healthcare Access Associate (CHAA) credential.

- Experience with denial prevention strategies at the point of registration.

- Familiarity with AI tools such as ChatGPT , Claude , or similar systems.

Application Process (Takes 20–30 mins to complete)

- Upload resume

- AI interview based on your resume

- Submit form

Resources & Support

- For details about the interview process and platform information, please check:

- For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Originally posted on Himalayas