Partner Account Manager - SaaS Reseller Partnerships

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Account Manager - SaaS Reseller Partnerships based in Canada.

This is a fully remote commercial partnership role focused on expanding and strengthening a SaaS reseller ecosystem across North America.
You will own relationships with strategic reseller partners, from recruitment and onboarding through enablement, growth, and long-term success.
The role combines partner strategy, sales enablement, forecasting, business planning, and hands-on commercial execution.
You will work closely with Sales, Marketing, Product, and technical teams to help partners effectively sell, provision, bill, and support SaaS solutions.
As a trusted advisor, you will engage stakeholders ranging from partner sales teams to senior and C-level decision-makers.
The position offers significant autonomy, international collaboration, and the opportunity to directly influence partner revenue and business growth.
It is well suited to a commercially minded professional who enjoys building relationships, solving problems, and turning partnerships into measurable results.

Accountabilities
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Identify, recruit, and negotiate commercial agreements with strategic reseller partners across North America.

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Lead the commercial and operational onboarding of new partners, ensuring they understand the reseller model, pricing, processes, and provisioning tools.

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Deliver sales enablement initiatives and Train-the-Trainer sessions to help partner teams confidently position, demonstrate, and sell SaaS solutions.

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Develop annual and quarterly business plans with partners and track performance against forecasts, revenue objectives, and growth targets.

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Support strategic sales opportunities through co-selling while maintaining a partner-first approach and ensuring partners retain ownership of their customer relationships.

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Conduct regular Quarterly Business Reviews to assess performance, identify expansion opportunities, address risks, reduce churn, and strengthen partner engagement.

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Build trusted relationships with key partner stakeholders, including senior leaders and C-level executives.

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Collaborate closely with Sales, Marketing, Product, and technical teams to remove obstacles and improve partner success.

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Monitor partner pipelines, forecasts, commercial performance, and growth opportunities using a data-driven approach.

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Proactively identify new opportunities to expand the reseller ecosystem and increase partner-generated business.

Requirements

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5+ years of experience in SaaS partner management, channel sales, business development, or a closely related commercial role.

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Proven experience working with Value-Added Resellers, Managed Service Providers, Professional Services organizations, hyperscaler marketplaces, or comparable technology partner ecosystems.

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An established network of potential partners within the U.S. and strong familiarity with the North American SaaS market.

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Demonstrated ability to build and maintain long-term commercial relationships and influence stakeholders at executive level.

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Strong commercial and analytical mindset, with experience managing forecasts, sales pipelines, business plans, and performance targets.

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Solid business acumen combined with the ability to understand technical concepts and communicate SaaS value clearly to both technical and commercial audiences.

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Excellent written and spoken English communication skills.

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Strong negotiation, presentation, relationship management, and sales enablement capabilities.

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Self-motivated and proactive, with a strong sense of ownership and the ability to balance strategic planning with hands-on execution.

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Comfortable working autonomously in a fully remote and internationally distributed environment.

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Adaptable communicator who can work effectively with stakeholders from different cultures, functions, and levels of seniority.

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Curious, solution-oriented, collaborative, and motivated by helping partners achieve measurable business results.

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Current authorization to work in the country of employment is required; visa or work-permit sponsorship may not be available.

Benefits

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Fully remote working arrangement.

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Full-time employment within an international SaaS and technology environment.

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Flexible working arrangements designed to support work-life balance.

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Up to 25 vacation days.

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Generous parental pay and family-focused support.

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Employee wellness programs and initiatives supporting personal wellbeing.

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Collaborative, inclusive, and international team environment.

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Opportunity to work directly with strategic SaaS partners and senior business stakeholders.

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Significant autonomy and visible impact on partner growth and commercial performance.

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Opportunities to develop expertise across SaaS partnerships, channel sales, and technology ecosystems.