Part-time Virtual Medical Assistant | New York Mental Health Practice

Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health?

We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments.

Key Responsibilities:

- Schedule patient appointments and send reminders

- Support patient intake and insurance verification

- Sort and route incoming patient portal messages

- Prepare paperwork for prior authorizations

- Submit and follow up on insurance claims

- Send pre-approved standard patient communications

- Log prescription refill requests and queue them for provider review

- Maintain HIPAA-compliant patient communication and documentation

Requirements:

- Experience working in a New York mental health or behavioral health practice

- Previous experience as a Virtual Medical Assistant or healthcare administrative professional

- Familiarity with insurance verification, patient intake, scheduling, and claims

- Comfortable handling confidential patient information

- Strong communication, organization, and attention to detail

- Familiarity with New York healthcare and payer processes

Bonus:

- Experience with Valant

- Advanced medical billing experience

- Experience supporting a psychiatric nurse practitioner

Open to LATAM and PH applicants!

Please send your applications to with the subject line Healthcare Virtual Assistant – Mental Health.

Originally posted on Himalayas