Obesity Care Coordinator

Why Oviva ?
At Oviva , we’re on a mission to make sustainable, personalized, clinically effective care accessible to everyone.
Our digital programmes support people living with weight related illnesses. While weight loss is a goal for many, our approach is about so much more: improving health, building confidence, and enhancing quality of life.
We’ve already supported over one million people across the UK, Switzerland, Germany, and Poland – and we’re just getting started. Every conversation, coaching session, and line of code brings us closer to a healthier future. Join us, and be part of the team making that future possible.

As an Obesity Care Co-ordinator you have experience in a healthcare setting and will be an integral part of our Tier 3 Weight Management team, working in close partnership with the Consultant Endocrinologist to provide coordinated, patient-facing support.

You will work directly alongside the Consultant Endocrinologist, taking ownership of appointment management, patient scheduling, and administrative coordination to ensure the Consultant's caseload runs smoothly and efficiently Responsibilities

- Delivering high quality specialist care coordination to patients enrolled in our Tier 3 Weight Management programme, under the clinical oversight of the Consultant Endocrinologist

- Manage and co-ordinate the care of patients being treated with novel GLP-1 RA obesity therapies, ensuring timely follow-up and escalation to the Consultant where clinically indicated

- Act as the day-to-day patient-facing link between patients and the Consultant Endocrinologist, facilitating communication and continuity of care

- Organise and manage the Consultant Endocrinologist's appointment schedule, ensuring efficient use of clinical time and a smooth experience for patients

- Ensure key treatment and outcome data is kept up to date for treatment and audit purposes

- Work with other team members to develop and refine efficient patient systems and workflows

- Work closely with the Patient and Clinical Services teams to ensure a smooth patient journey from onboarding to discharge

- Act as a point of contact for all administrative support within the Consultant Endocrinologist's team

Requirements
Essential:

- Experience in a healthcare setting, ideally within patient services, specialist clinics, or clinical administration

- Confidence working alongside senior clinicians, including consultants, in a fast-paced specialist setting

- Strong ability to handle sensitive data and a great attention to detail

- Good understanding of Information Governance procedures to ensure the security of patient data

- Excellent verbal and written communication skills

- Competent user of IT equipment and essential software (email, word processing, data entry and interpretation)

- Experience in clinical coding, with the ability to accurately assign and interpret clinical codes (e.g. SNOMED CT, ICD-10) in line with NHS standards

- Ability to thrive in challenging, fast-paced situations

- Highly organised with the ability to work autonomously

- Ability to prioritise your workload based on business needs

- Passion for providing digital treatment & support

- Excellent problem-solving and critical-thinking skills with the ability to manage complex patient cases

Desirable:

- Previous EMIS experience

- Experience of managing a large patient caseload in a specialist or secondary care setting

- Experience of managing safeguarding scenarios

- Familiarity with endocrinology or obesity medicine pathways

Benefits

- The opportunity to make a meaningful impact in revolutionizing healthcare

- Exciting and rewarding role in the high-growth environment

- Training and development opportunities, with a personal learning allowance

- We embrace flexibility & remote working

- We provide a home working allowance to enable you to set up your workspace in a way which suits you

- Competitive Salary & company pension

- Enhanced Maternity, Paterni