NZ Accounts Receivable Administrator (WFH) | ZR_1371_JOB

This is a remote position.

NZ Accounts Receivable Administrator (Remote) About PeoplePartners

- At PeoplePartners , we believe great careers happen when talented people get the opportunity to do meaningful work, connect globally, and keep growing.

- We’re a Great Place to Work® certified company with a people-first culture where you can build your skills, gain valuable international exposure, and make a real contribution to the clients you support. You’ll work with talented teams across borders while being part of a workplace that values connection, learning, and career growth.

- If you’re looking for more than just your next job, you might have found your people.

Role Overview
- Love getting things sorted, keeping customers happy, and making sure outstanding invoices don’t stay outstanding forever?

- As an Accounts Receivable Administrator , you’ll support one of our New Zealand clients and take ownership of an assigned portfolio of customer accounts and outstanding receivables.

- This isn’t an AR role where you simply send statements and wait. You’ll have real conversations about overdue payments, understand what’s getting in the way, turn promises into clear commitments, and work with internal teams to resolve issues.

- Your days will combine collections, customer communication, problem-solving, and AR administration . Sometimes that means having a difficult conversation—but you know how to be persistent without being pushy and commercially focused without losing the human touch.

Key Responsibilities
- Manage an assigned portfolio of customer accounts and outstanding receivables.

- Proactively follow up overdue invoices by phone and email.

- Manage payment commitments and agreed payment terms.

- Investigate reasons for non-payment and identify barriers to payment.

- Monitor aged receivables and priorities accounts based on age, value, and risk.

- Maintain accurate records of customer conversations, actions, and outcomes.

- Investigate and resolve invoice queries, disputes, and account discrepancies.

- Work with Accounts and operational teams in New Zealand to resolve account issues.

- Escalate significantly overdue, disputed, or higher-risk accounts appropriately.

- Support account reconciliations and Accounts Receivable administration.

- Maintain accurate and up-to-date customer and financial records.

- Contribute to debt reduction, collection performance, and debtor-day outcomes.

- Maintain professional and constructive customer relationships.

Requirements

Required Qualifications:
-
2+ years of relevant experience in accounts receivable, credit control, collections, customer account management, or a similar commercially focused role.

- Strong written and verbal English communication skills , with confidence communicating with customers by phone and email.

- Experience following up overdue accounts, invoices, and payment commitments professionally and consistently.

- Strong relationship-building, negotiation, and problem-solving skills.

- Ability to investigate reasons for non-payment and work toward practical resolutions.

- Strong organisational skills, with the ability to manage multiple customer accounts and prioritise follow-up activity.

- High attention to detail when reviewing invoices, payments, account balances, and customer information .

- Experience using accounting, accounts receivable, CRM, ERP, or similar business systems .

- Competency using Microsoft 365 .

- Ability to identify and appropriately escalate disputes, financial concerns, and higher-risk accounts.

- Ability to handle confidential and commercially sensitive information responsibly.

Preferred Qualifications:
- Experience managing an assigned portfolio of customer accounts or aged receivables .

- Experience with account reconciliations, invoice queries, disputes, and account discrepancies .

- Demonstrated experience working toward collection, debt-reduction, financial, or performance targets .

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