National Accounts Director (non-TI)

Description
Who we are

Faye is the first-ever digital, consumer-centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add-on to a must-have advantage that enhances the entire trip experience. Faye ’s whole-trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing and reimbursements anywhere in the world, setting a new standard and over-delivering in an industry synonymous with doing the opposite.
Life at Faye

At Faye , every day is a journey. Whether you’re building the next generation of travel products, coding new solutions, or helping travelers navigate the unexpected, your work here has a real impact on real people. Our team is as diverse as the destinations our travelers explore–made up of 62% women, 50% parents, and a few office pets. Since launching in 2022, we’ve accomplished what others in the travel insurance industry only dream of–and we’re just getting started. At Faye , we believe in growing together, having fun along the way, and making every day count
What We’re Looking For

Faye is seeking an ambitious, tech-forward, and commercially minded National Accounts Director to lead the pursuit, development, and growth of strategic travel partnerships across the U.S. We are explicitly looking for a top-performing strategic hunter with a proven track record in high-growth B2B SaaS, enterprise technology, or venture-backed startups. You bring fresh tech-y thinking, modern deal-making playbooks, and a history of navigating complex, multi-stakeholder enterprise sales.

In this role, you will focus on securing high-value enterprise accounts—such as tour operators, cruise lines, OTAs, airlines, and travel platforms—typically targeting $5M–$15M+ in annual deal potential. Prior travel industry experience is not required. We care far more about your startup agility, enterprise closing ability, and capacity to quickly master a new vertical than a traditional travel resume. If you excel at taking a complex product, learning a new domain, and building high-revenue partnership pipelines from scratch, we want to talk to you.
Responsibilities

- Identify, pursue, and close high-value strategic partnerships that support Faye ’s rapid commercial growth and market expansion.

- Own the full enterprise sales cycle from outbound prospecting and initial engagement through pitch, complex commercial negotiation, contracting, and launch.

- Bring modern, tech-forward sales frameworks into every deal, helping legacy and modern travel partners realize the value of embedded digital solutions.

- Develop tailored partner strategies and structure innovative commercial terms, revenue models, and go-to-market launch plans based on each account's unique platform.

- Build and nurture strong, credibility-driven relationships with senior decision-makers, founders, and C-suite executives across prospective partner organizations.

- Partner cross-functionally with Product, Insurance, Legal, Finance, Operations, and Account Management to execute complex opportunities and shape tailored product offerings.

- Maintain rigorous pipeline discipline, data integrity, and forecasting accuracy within the CRM.

- Represent Faye as a forward-thinking technology partner at key industry conferences, events, and high-level partner meetings.

Requirements

- 7–10+ years of business development, strategic partnerships, or enterprise sales experience within high-growth B2B SaaS or technology startups.

- A proven track record of independently sourcing, negotiating, and closing high-value, complex enterprise partnerships with six-to-seven-figure deal potential.

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Rapid Domain Adaptability: Demonstrated ability to quickly digest complex industry mechanics (e.g., travel, embedded fintech, insurtech) and articulate product value to domain experts.

- Exceptional executive presence and the ability to credibly consult with and influence C-suite,