Mortgage Paralegal - Legal and Compliance
*Role is eligible to be remote*
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
Summary of Position:
The Mortgage Paralegal supports the Legal and Compliance teams by coordinating litigation and regulatory matters in a highly regulated financial services environment. Responsibilities include managing subpoena/civil investigative demand intake and response workflows, organizing and producing documents (including redactions), tracking deadlines and regulatory/production requests, and maintaining matters in case management and document management systems. The Paralegal assists with consumer complaint and contested matter correspondence, conducts legal and factual research using statutes, agency guidance, and related sources, and helps prepare draft filings, memoranda, and internal reports. This role also supports contract lifecycle management, legal e-billing administration, and legal inbox management. The Paralegal works closely with the Chief Legal and Risk Officer and partners with internal stakeholders and outside counsel as needed in a remote setting.
This position requires deep paralegal experience, strong knowledge of mortgage industry practices, and the ability to manage high-volume, time-sensitive matters in a regulated environment, with ability to adapt quickly and incorporate technology where appropriate.
Principal Duties and Responsibilities:
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Review pleadings and related filings (e.g., summons, complaints, affidavits, answers, motions, orders, and judgments).
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Coordinate intake, logging, and timely responses to subpoenas, garnishments, and other legal requests in partnership with internal stakeholders and outside counsel.
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Support audits, regulatory exams, and internal reviews by compiling documentation and responding to information requests.
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Liaise with outside counsel to coordinate matter intake, status updates, and documentation requests, and to facilitate communication among Legal, Compliance, and business teams.
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Maintain matters in case management systems by analyzing complaints and claims, conducting fact-gathering and legal research (e.g., statutes, agency guidance, seller guides, judicial decisions), and synthesizing findings to support filings, correspondence, memoranda, and internal reports.
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Maintain matter databases and electronic files by organizing and tracking case documents in accordance with retention policies.
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Support settlement administration by gathering and organizing settlement data, preparing approval requests, requesting payments, reviewing agreements and releases, and coordinating signature routing.
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Manage consumer complaint and contested matter correspondence by performing intake and logging, supporting investigations, drafting responses (e.g., CFPB, BBB, direct), and producing trend, risk, and management reports.
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Support contract lifecycle management by coordinating intake, tracking, execution, and storage; preparing summaries, issue spotting, and redlines under attorney supervision; and maintaining templates, repositories, and version control.
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Administer legal e-billing (e.g., Legal Tracker/Serengeti) by reviewing and coding invoices, tracking accruals, ensuring compliance with outside counsel guidelines, resolving discrepancies with firms, and monitoring legal spend and budgets.
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Manage shared Legal inboxes and intake channels by routing inquiries, responding to routine requests, and escalating high-risk or sensitive matters.
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Update policies, procedures, an