Medical Virtual Assistant - Registered Nurse

Description
About the Role:

Snapscale is looking for an experienced Medical Virtual Assistant (Healthcare Virtual Assistant - HVA) to workdirectly with the team at a US-based direct primary care clinic. This role is for a registered nurse and plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!
Key Responsibilities:

- Patient Communication, triage, scheduling, intake and registration

- Manage incoming calls and messages

- Triage patient messages — assess symptoms, provide guidance/care plans, or escalate to a provider

- Prescription refills and orders

- Enter orders for imaging, referrals, sleep studies, and more

- Documentation & Records

- Navigate and work the fax queue

- Coordinating referrals & specialist appointments

- Insurance verifications & pre-authorizations

Perks:

- Health Maintenance Organization (HMO)

- Competitive pay

- Government-mandated benefits

- 13th month pay

- Night differential pay

- Internet allowance

- Perfect attendance bonus

- Yearly salary increase

- Opportunities for career growth and development

Requirements

- Exceptional English communication skills, both written and verbal.

- Registered Nurse

- Strong medical office support skills, with excellent organizational and multitasking abilities.

- Experience in medical office operations, including scheduling, patient management, and billing support.

- Reliable and stable internet connection

Originally posted on Himalayas