Marketing & Operations Assistant

Job Details

Title: Marketing & Operations Assistant
 Type: Contractor (Part-Time, ~20h/week, with potential to scale)
 Reports to: Project Manager and Producer Lead
 Works closely with: Junior Project Manager and production team.
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Who we're looking for

Were looking for a sharp, highly organized, and culturally fluent team member to support our Project Manager and Producer (Head of Production) and the broader production team with the day-to-day execution of marketing, content, and production activities across clients and initiatives.

This role focuses on preparing materials, organizing information, drafting communications, and executing operational tasks to help campaigns, content releases, and internal workflows move quickly and smoothly. You will help prepare marketing assets, update content materials, conduct research, coordinate meeting logistics, and support outreach and booking processes.

The role operates within strategies defined by the Production Lead and Project Managers and does not own project coordination or strategic decisions. Instead, it focuses on supporting execution by preparing materials and organizing resources, contributing to the reliability and speed of the teams work while maintaining organized systems and documentation.

Trolley operates with an AI-first mindset , and this role is expected to leverage tools to accelerate research, drafting, and workflow efficiency. This position begins as part-time , with the potential to expand hours as workload grows.
Key Responsibilities
1. Marketing Execution Support

- Draft marketing materials including communications, press releases, campaign messaging (hooks and captions), and announcements.

- Support copywriting and preparation of marketing assets, newsletters, documentation, and content updates for campaigns and launches.

- Assist with organizing and updating marketing materials and brand assets across Drive, websites, bios, links, and other platforms as needed.

2. Meeting Preparation & Logistics

- Prepare agendas and supporting materials for internal production and client meetings.

- Coordinate scheduling of production and marketing team meetings.

- Organize documents, notes, and reference materials needed for discussions.

- Ensure meeting materials are prepared and accessible ahead of time.

3. Outreach & Booking Support

- Assist with outreach efforts for partnerships, guests, or collaborations.

- Track outreach status and maintain organized records of communications.

- Send confirmations and reminders for scheduled meetings, recordings, or appearances.

- Help prepare briefing materials for guests or collaborators.

4. Operational, Documentation & Research and Support

- Support ClickUp task hygiene by ensuring tasks are properly labeled, prioritized, and updated.

- Gather and organize information to support projects, communications, and campaigns.

- Conduct research on people, organizations, events, and media opportunities to support bios, agendas, and talking points.

- Maintain organized documentation, marketing resources, and shared assets across Google Drive and ClickUp to ensure internal materials remain accessible.

- Assist in creating and updating Standard Operating Procedures (SOPs) across the department.

5. Platform Management & Content Scheduling

- Maintain and update multi-platform content calendars in ClickUp under the direction of the Project Manager and Producer, ensuring accuracy and forward planning.

- Upload, schedule, and label content across platforms (Instagram, TikTok, LinkedIn, Substack, YouTube) using tools such as Metricool.

- Support founder/client content distribution by sending reminders or ready-to-share assets through Slack or designated ClickUp channels.

- Maintain organized caption libraries, visual assets,