Manager, Product Design (Remote, CA, US, USA_519431)

Job ID: 294575
Store Name/Number: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Hourly/Salaried: Salaried (Exempt)
Job Type: Full Time
Position Type: Regular

Job Function: Information Technology

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Belong to Something Beautiful

At Sephora , beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. 

Your Role at Sephora : Ready for a career glow up? As a Product Design Manager, you will be at the helm of a dynamic team that shapes the future of beauty retail experiences. You'll lead design across a broad, connected portfolio — spanning the moments where clients discover, transact, get support, and trust us with their information, across both in-store and online experiences. You’ll lead design of AI-powered and agentic experiences, identifying opportunities where AI can meaningfully improve the client journey, including discovery, personalized recommendations, product education, beauty advice, and seamless connections between digital and in-store experiences. You’ll have the opportunity to help define how our teams use AI—from accelerating discovery and prototyping to shaping more personalized and intuitive client experiences. Your leadership will inspire a team of designers and drive the strategic direction of Sephora 's digital touchpoints, delivering exceptional and innovative client experiences across our platforms.
What You’ll Do:

- Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security.

- Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions.

- Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems.

- Uphold exceptional design quality by mentoring a team to excel in all aspects of design—from sketching to prototyping—while driving consistent results.

- Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders.

What You’ll Bring:

- 5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience.

- Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences.

- Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation.

- Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery.

- Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows.

- A bachelor’s degree in design, a related field, or equivalent experience.

What You’ll Get:

The annual base salary range for this position is $160,470.00 - $198,200.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applic