Manager, Growth & Strategic Analytics
Why Join Omnicell ?
At Omnicell , we are transforming the future of healthcare through intelligent automation and data-driven insights. As a Manager, Growth & Strategic Analytics , you will play a critical role in shaping go-to-market strategy and advancing how we leverage data to improve customer outcomes and business performance.
You’ll join a high-impact analytics team within CDIA, partnering across Marketing, Sales, Customer Success, and Service to unlock meaningful insights that drive growth. This is an opportunity to lead a talented team, influence executive decision-making, and build innovative analytics capabilities that power enterprise-wide strategy.
What You’ll Do
Primary Impact:
Drive strategic growth by connecting internal commercial data, external market intelligence, and enterprise customer metrics to deliver actionable insights that inform decision-making and elevate customer value.
As a Manager, you will:
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Lead and develop the Growth & Strategic Analytics team—setting priorities, managing workloads, and fostering a high-performing, collaborative environment
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Own commercial analytics across key domains, including:
- Sales quota modeling and territory planning
- Pipeline health and forecasting insights
- Installed base analytics (device classification, lifecycle, aging)
- Service and contract renewal performance
- Product adoption and utilization trends
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Integrate and operationalize data from internal systems (CRM, commercial platforms) and external sources to create a unified view of customers, markets, and opportunities
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Evaluate and manage third-party data vendors (e.g., healthcare market intelligence platforms, claims data providers), ensuring data quality and strategic value realization
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Lead market and segmentation analytics , including:
- Market sizing and whitespace identification
- Hospital and health system targeting
- Market penetration and opportunity modeling
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Partner cross-functionally with Marketing, Sales, Implementation, Service, and Customer Success to translate business needs into scalable analytics solutions
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Collaborate with the Advanced Analytics CoE to incorporate predictive modeling, propensity scoring, and advanced AI/ML techniques when appropriate
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Partner with Insights Delivery & Enablement to translate analytics into stakeholder-facing dashboards, reporting, and self-service tools
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Own enterprise customer metrics , including Net Promoter Score (NPS), Customer Health Score (CHS), and CSAT—ensuring metric integrity and leading survey program administration
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Communicate insights to executive stakeholders , translating complex data into clear, compelling business recommendations
Who You Are
Minimum Qualifications
- Bachelor’s degree in business, analytics, statistics, information systems, economics, healthcare informatics, or a related field, or equivalent experience
- 3+ years of experience in analytics, commercial operations, market insights, or business intelligence
- 1+ year of experience leading analytics teams or mentoring team members
- Proficiency in SQL and/or a statistical programming language (Python or R)
- Experience with BI/data visualization tools such as Tableau, Power BI, or similar
- Strong experience working with commercial and CRM data (pipeline, revenue, customer lifecycle metrics)
- Proven ability to manage multiple priorities in an ambiguous environment with a structured, solution-oriented approach
- Excellent stakeholder management and communication skills, with the ability to translate data into actionable insights
Preferred Qualifications
- Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise software
- Advanced degree (MBA, Master’s in Analytics, Strategy, or related field) or equivalent professional experience
- Experience with external healthcare data sources (e.g., Definitive Healthcare, claims data, or similar platforms)
- Familiarity with enterprise s
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