Manager, Cloud Architecture

Job Description Summary
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The Manager, Cloud Architecture translates the enterprise cloud and infrastructure strategy into disciplined, day-to-day execution. Reporting to the Director of Cloud & Infrastructure Solutions, this role leads a team of systems engineers, network engineers, identity engineers, and access management specialists responsible for the reliability, security, and continuous optimization of Mosaic Health’s cloud and on-premises environments.
This is a player-coach position: technically credible enough to challenge design decisions and validate architectural proposals, and operationally strong enough to hold the team accountable to delivery standards, SLAs, and cost targets. The Manager is the Director’s primary execution partner and acts as the team’s single point of accountability for platform health, security posture, and operational quality. ‎
How will you make an impact & Requirements
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Responsibilities
Cloud Platform Execution

- Execute the enterprise cloud strategy (Azure-primary, multi-cloud aware) across IaaS, PaaS, SaaS, and hybrid environments, ensuring the team delivers to architectural standards set by the Director.

- Own day-to-day Azure operations — compute, storage, networking, identity, and cost governance — with full accountability for platform health and SLA adherence.

- Lead FinOps execution: monitor cloud spend, enforce tagging and cost allocation standards, identify and deliver optimization targets, and report performance to the Director.

- Oversee the SaaS portfolio operationally — ensuring integrations are secure, platforms are governed to standard, and lifecycle management is current.

- Drive automation adoption across the team to eliminate manual toil, accelerate delivery, and improve operational consistency.

Infrastructure & Systems Engineering

- Manage server, storage, and virtualization environments — compute lifecycle, hypervisor platforms, SAN/NAS/object storage — ensuring capacity, performance, and resilience standards are met.

- Oversee endpoint and profile engineering, including Okta administration and access management, ensuring identity hygiene and least-privilege standards are maintained.

- Lead the team’s contribution to high availability and disaster recovery capabilities — executing DR tests, maintaining runbooks, and ensuring audit-ready HIPAA contingency plan documentation.

- Partner with network engineering peers to ensure cloud and infrastructure architecture integrates seamlessly with WAN/LAN and Zero Trust initiatives.

Identity & Access Management

- Oversee IAM engineering operations — provisioning, deprovisioning, role-based access control, and privileged access management — ensuring controls satisfy HIPAA, HITRUST, and internal governance standards.

- Govern Okta platform operations: SSO, MFA, lifecycle management, and integration with enterprise applications.

- Work closely with InfoSec to ensure identity and access controls are current, auditable, and aligned with the organization’s Zero Trust architecture direction.

Team Leadership & Operational Excellence

- Lead, develop, and retain a high-performing team of six to seven engineers across systems, network, and identity disciplines — setting clear expectations, coaching to growth, and managing performance proactively.

- Establish and maintain operational cadences: incident management, change control, problem management, and capacity planning — all grounded in ITSM best practices.

- Maintain enterprise monitoring and observability standards across infrastructure domains, ensuring the team operates proactively with full visibility into platform health.

- Support vendor and partner management at the operational level — holding providers accountable to SLAs and escalating contract or performance issues to the Director.

- Collaborate with cross-functional IT teams and business stakeholders as a trusted execution partner, communicating platform status, risk, and roadmap clearly and wit