M365 Engineering Manager

Job Title: M365 Engineering ManagerJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * The Opportunity: CACI is seeking a M365 Engineering Manager to guide a team of technical professionals supporting the Department of Homeland Security (DHS). This role focuses heavily on leadership, project management, oversight of O&M activities, and coordination of multiple M365-related projects of varying complexity. You will directly supervise 5–8 team members and serve as a primary interface with DHS stakeholders, program leadership, and cross-functional teams. The M365 Engineering Manager is responsible for leading a team of M365 engineers and developers in the delivery of enterprise-wide services and solutions. This role emphasizes people management, project oversight, resource coordination, and customer engagement rather than deep hands-on engineering. The manager ensures operational excellence, consistent execution, and adherence to DHS governance standards while driving continual service improvement across the M365 environment. Responsibilities: - Provide active, engaged leadership focused on team performance, delivery quality, and meeting commitments. - Manage and mentor M365 engineers and developers, ensuring clear expectations and accountability. - Create and distribute weekly status reports highlighting accomplishments, risks, and productivity metrics. - Identify process inefficiencies and drive continual service improvement (CSI) initiatives through completion. - Coordinate closely with the Scrum Master and development teams to ensure proper staffing, prioritization, and task alignment. - Serve as an escalation point for both DHS and technical staff, removing blockers and guiding resolution efforts. - Act as liaison to DHS customers and program functional leads, ensuring clear communication and aligned expectations. - Oversee project schedules, deliverables, and milestone achievement; maintain accurate documentation and provide routine updates. - Ensure all DHS-defined governance, compliance, and project standards are consistently implemented. - Engage directly with end users, stakeholders, and process owners to document business needs and validate completed deliverables. - Oversee quality of architectural artifacts and project-related documentation within your scope. - Exhibit proactive customer-focused behavior, providing timely updates and anticipating stakeholder needs. Level Description - Manages experienced professionals who work independently and handle complex assignments. - Executes policy and strategy within a short-term (≤1 year) planning horizon. - Addresses complex, multi-department problems requiring investigation, analysis, and informed decision-making. - Influences individuals beyond immediate team regarding policies and practices; may be a recognized SME. - Contributes measurable impact to operational plans, process improvements, and team performance. - May manage projects and processes within a defined budget; may contribute to budget planning. Leadership & Talent Management - Leads a small to mid-sized team of seasoned professionals; responsible for work review and direction. - Holds or significantly influences decisions related to hiring, performance management, promotions, and rewards. Knowledge & Experience - Strong applied knowledge in project execution, operational management, and team leadership. - Advanced understanding of enterprise IT environments and M365 service delivery. - Typically holds a bachelor’s degree and 5+ years of relevant leadership experience. Qualifications: Required: - Ability to obtain DHS EOD Clearance. - Demonstrated experience managing or supervising an M365 engineering or development team. - Bachelor’s degree in Computer Science, MIS, Business, or related field. - 10+ years of IT experience, including 5+ years w