LVR Regional Manager (Transportation)

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Key Responsibilities May Include:

- Manage and monitor the asset recovery process across the assigned region, ensuring compliance with Asset Recovery guidelines and achieving collection targets.

- Provide leadership, support, and guidance to Asset Recovery Representatives, ensuring optimal territory coverage and recovery efficiency.

- Collaborate with Logistics and wider asset management teams to ensure timely and efficient collections, minimizing delays and optimizing resource allocation.

- Oversee transportation costs, ensuring alignment with budget targets by leveraging the most cost-effective carriers and methods.

- Track and resolve operational issues related to transport, collections, and customer interactions, ensuring timely solutions and continuous improvement.

- Ensure adherence to safety standards across all recovery operations, fostering a culture of zero harm and compliance within the team.

- Regularly review and analyze collection performance, providing weekly reports and recommendations to drive improvements.

- Drive the continuous improvement of asset recovery processes, ensuring that hardware, tools, and resources are up-to-date and support efficient operations.

Business
Function/Department
Position Title & Location

CHEP USA
Asset Management

LVR Regional Manager / Field Based (Region Based; Texas, Oklahoma, Louisiana)
Band

Reports to and Location
3
Sr. Manager, LVR / Field Based
Number of Reports

Total
Direct Reports

Number of Staff (direct & indirect): 22-28 / 25-30
Total (FTE): 25-30
Number of Staff (direct): 22-28
Position Purpose

The LVR Regional Manager role will be responsible for leading all aspects of CHEP ’s Low Volume Recovery operations within a certain geographical region. This will include developing, implementing and executing all strategic and operational plans for LVR related to the region’s safety, compliance, staffing, logistical execution, customer service, reporting and financial planning & performance. The Regional Manager will directly lead 22 – 28 LVR Reps including Rep I, Rep II and CDLA Reps and have dotted-line responsibility for the leadership of the LVR Operations Planning Coordinator, Transport Safety Coordinator and LVR Admin assigned to the region. This role will be critical in ensuring that the LVR team is able to deliver the asset management, financial and safety goals established for a given period as well as ensuring proper budgets, forecasts and continuous improvement initiatives are in place.
Scope

Annual Revenue Budget: Revenue = ~$250k / Cost Center = ~ $5M
Number of Countries: 1

Number of Locations: 10-15
Major/Key Accountabilities

- Direct leadership of up to 30 LVR Reps (Rep I, Rep II and CDLA Reps)

- Ensure full compliance with all DOT, Safety, Reporting and other expectations are met

- Improve overall collection volume and operational efficiency performance for all LVR Reps within responsible region

- Partner with local Operations and Supply Chain leadership to ensure efficient returns are being completed

- Partner with LVR Operations Planning and Gl