Loan Coordinator
Loan Coordinator / Lender Liaison (Mortgage Operations) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago , one of our clients is hiring a Loan Coordinator / Lender Liaison to manage loan files and ensure they move efficiently from submission through closing .
You’ll serve as the primary coordination point between lenders, underwriters, and internal teams , maintaining clear visibility across every active loan and ensuring documentation, conditions, follow-ups, and deadlines stay on track.
This role is ideal for someone with experience in:
- Mortgage operations
- Loan processing
- Loan coordination
- Lender communication
- Real estate financing
If you’re highly organized, proactive with follow-ups, and comfortable managing multiple deadline-sensitive loan files simultaneously, this role is a strong fit.
What You’ll Own
Lender Communication
- Serve as the primary point of contact with lending partners.
- Maintain consistent communication throughout the loan lifecycle.
- Follow up on:
- Outstanding documentation
- Underwriting conditions
- Lender requests
- Pending approvals
- Communicate updates clearly to internal stakeholders.
- Escalate issues proactively to prevent funding or closing delays.
Loan Pipeline Management
- Track active loan files from submission through closing.
- Review loan reports and lender updates daily.
- Maintain accurate visibility into:
- Current loan status
- Outstanding conditions
- Required documentation
- Upcoming deadlines
- Next steps
- Identify bottlenecks before they impact closing timelines.
- Ensure every active loan has clear ownership and follow-up.
Internal Team Coordination
- Coordinate with internal teams to gather required documentation.
- Manage responses to lender and underwriting requests.
- Support timely submission of loan packages and updates.
- Follow up proactively on outstanding internal items.
- Keep stakeholders aligned on deadlines, requirements, and closing timelines.
Documentation & File Management
- Maintain complete and organized loan files.
- Ensure lender correspondence and documentation are properly recorded.
- Keep CRM and loan management systems accurate and current.
- Verify file completeness before important milestones.
- Maintain clear records throughout the entire lending process.
Closing Coordination
- Monitor loans approaching closing.
- Confirm outstanding conditions are addressed on time.
- Coordinate final requirements between lenders and internal stakeholders.
- Maintain visibility into expected closing and funding timelines.
- Help prevent last-minute delays caused by missing documentation or communication gaps.
Process Improvement
- Identify inefficiencies in loan processing and lender communication.
- Recommend improvements that reduce:
- Processing delays
- Communication gaps
- Missed follow-ups
- Loan cycle times
- Help develop standardized workflows for pipeline management and lender coordination.
What Makes You a Strong Fit
You:
- Have successfully managed loans from submission through closing.
- Understand lender and underwriting workflows.
- Proactively follow up rather than waiting for reminders.
- Can manage multiple active files without losing accuracy.
- Stay organized when priorities and deadlines change quickly.
- Communicate confidently with lenders, underwriters, and internal stakeholders.
- Notice missing documentation and potential delays early.
- Take ownership of keeping every loan moving forward.
Required Experience & Skills
- Proven experience in:
- Loan coordination
- Loan processing
- Mortgage operations
- Lender liaison
- Similar lending roles
- Strong understanding of the U.S. mortgage or lending process .
- Experience managing loan files from submission through closing.
- Excellent written and verbal English communication.
- Strong organizational and project management skil