Leave of Absence Specialist (Temporary)

Leave Case Management - Serve as the primary internal point of contact for teammates, practice leadership, and HR partners regarding leave of absence processes, case status, and next steps. - Guide teammates and leaders through the process for initiating leave requests with Alliance’s third party leave administrator. - Own internal leave case coordination from initiation through return to work or case closure, ensuring required actions and follow-up are completed timely. - Coordinate with the third party leave administrator regarding leave status, outstanding documentation, extensions, anticipated return to work dates, and other case related activity. - Monitor active and pending leave cases and maintain accurate internal tracking of leave dates, case status, anticipated return to work dates, and outstanding actions. - Proactively follow up with teammates, practice leadership, HR partners, and the third-party leave administrator when information or action is outstanding. - Communicate relevant leave status updates and next steps to internal stakeholders while maintaining appropriate confidentiality of employee medical information. - Coordinate return to work activities, including tracking required documentation, confirming return dates, and communicating identified work restrictions to appropriate stakeholders. - Identify and escalate complex, sensitive, high-risk, or unusual situations to Benefits or HR leadership as appropriate. Workplace Accommodation Support - Support the workplace accommodation interactive process by coordinating documentation, tracking requests, facilitating communication, and ensuring timely follow-up. - Serve as a point of contact for teammates regarding the accommodation process, required documentation, and next steps. - Escalate accommodation requests requiring assessment, determination, or additional review to the appropriate HR Partner. Compliance and Multi-State Leave Support - Maintain working knowledge of federal, state, and local leave and accommodation requirements, including FMLA, ADA, PWFA, applicable state and local leave programs, and Alliance leave policies. - Stay informed of changes to leave and accommodation requirements and assist with updates to internal procedures, resources, communications, and tracking processes as needed. - Support consistent administration of leave processes across Alliance practices while recognizing jurisdiction-specific requirements. - Partner with Benefits and HR leadership to identify situations requiring additional compliance review or guidance. Payroll Coordination - Coordinate with Payroll regarding benefit deductions, premium arrears, employee status changes, and other pay or benefit matters arising during a leave of absence. - Identify and assist with resolving discrepancies among third-party administrator records, HRIS information, payroll records, benefits information, and employee status. - Ensure appropriate internal stakeholders receive timely information regarding leave changes that may impact employee pay, benefits, or employment status. - Review third-party administrator case activity for completeness and alignment with internal records and follow up on discrepancies or outstanding items. - Escalate vendor service concerns, delayed activity, or recurring case issues to Benefits leadership as appropriate. Practice and HR Partnership - Build strong working relationships with practice leadership, HR Partners, Payroll, or other internal partners. - Provide responsive and knowledgeable support to practices regarding leave related questions, documentation requirements, case status, and next steps. - Provide appropriate updates regarding employee leave status, anticipated return dates, restrictions, and outstanding actions while protecting confidential information. - Communicate complex leave processes in a clear, practical, and teammate-focused manner. - Provide consistent, empathetic support to teammates navigating