Learning Technology Deployment Specialist

Role Description

PulseLearning is seeking an experienced Learning Technology Deployment Specialist to support the deployment and administration of digital learning solutions across a broad Learning Technology Ecosystem (LTE).

This role is responsible for enabling the efficient, accurate, and consistent release of learning content across multiple learning technologies. The successful candidate will provide platform-agnostic consultation and end-to-end deployment support, translating learning and business requirements into coordinated release plans across learning management, media, content, virtual learning, survey/evaluation, and collaboration environments.

Working closely with the deployment team and internal stakeholders, you will support deployment readiness, platform administration, quality assurance, reporting, governance, and post-release support.

This is a hands-on role that requires strong technical learning-platform experience combined with stakeholder consultation, problem-solving, professional judgment, and the ability to work effectively across multiple technologies and priorities.
Role Responsibilities

Stakeholder Consultation and Deployment Planning

- Act as a trusted deployment advisor to project leads, instructional designers, subject matter experts, technology teams, and learning stakeholders.

- Lead discovery and consultation meetings to understand learning solution requirements, timelines, dependencies, approvals, risks, and success measures.

- Review content release intake information to ensure requirements are complete and accurate before deployment.

- Translate learning and business requirements into practical deployment plans and actions.

- Identify incomplete, unclear, or conflicting requirements and work constructively with stakeholders to resolve them.

- Apply professional judgment when recommending practical solutions, options, and trade-offs.

- Document decisions, actions, and follow-ups and communicate progress clearly and efficiently.

Learning Content Deployment and Release Management

- Manage the end-to-end deployment lifecycle, including intake, readiness review, configuration, testing, approval, publication, and closure.

- Deploy or coordinate digital learning content across multiple technology environments, including LMS platforms, media solutions, SharePoint or other content portals, and collaboration tools.

- Configure learning objects, curricula or pathways, media assets, pages, links, permissions, metadata, audiences, dates, and completion requirements, as applicable.

- Coordinate source files, translations, accessibility requirements, assessments, evaluations, and supporting resources in preparation for release.

- Perform pre-release and post-release quality validation.

- Troubleshoot and resolve deployment issues within the scope of the role and escalate technical issues when appropriate.

- Maintain accurate and auditable records of deployment decisions, approvals, testing, and completion.

Virtual Classroom and Learning Event Administration

- Create and administer virtual classroom sessions using approved enterprise platforms.

- Configure facilitator and producer access, participant settings, invitations, engagement features, and supporting learning materials.

- Partner with facilitators and producers to confirm session readiness and support rehearsals where required.

- Support polls, quizzes, knowledge checks, attendance tracking, and participant engagement activities.

- Extract and reconcile attendance and interaction data and prepare completion information for downstream processing when automated integration is unavailable.

- Troubleshoot virtual learning issues and coordinate escalation to technical support where necessary.

Surveys, Evaluation and Reporting

- Create and validate survey and evaluation links based on the intended audience, learning modality, and measurement requirements.

- Run recurring and ad hoc reports across learning, media, survey,