Lead Generalist Supervisor

About Brighter Day Services

Brighter Day Services is a fast-growing home and commercial services company providing on-demand cleaning and multi-line services across multiple regions. The company operates using a flexible, performance-driven model that connects clients with service providers quickly and efficiently.

We are building a high-performance sales and operations team and are seeking a Lead Generalist Supervisor to take on a key leadership role focused on revenue growth, team development, and operational execution.

Role Overview

The Lead Generalist Supervisor is responsible for both generating revenue and leading a team of Lead Generalists . This is a producing leadership role that combines sales performance with team management.

The Supervisor will:

- Close residential and commercial service deals

- Support and improve team sales performance

- Manage and develop a team of 2–4 Lead Generalists

- Drive weekly and monthly revenue targets

This role is designed for individuals ready to move from individual sales into leadership while maintaining strong earning potential.

Key Responsibilities

Sales & Revenue Generation

- Close residential and commercial service deals

- Follow up with inbound leads and outbound opportunities

- Assist team members in closing deals and improving performance

- Meet or exceed weekly and monthly revenue targets

Team Leadership & Coaching

- Manage a team of 2–4 Lead Generalists

- Provide training, coaching, and daily support

- Monitor team performance, activity, and results

- Maintain accountability and consistent execution across the team

Operations & Systems

- Utilize BookingKoala and internal systems to manage jobs and clients

- Ensure accurate notes, scheduling, and communication

- Maintain high service quality and customer satisfaction standards

Hiring & Team Growth

- Assist with onboarding and training new Lead Generalists

- Support team expansion and staffing goals

- Help build and maintain a fully staffed, high-performing team

Compensation Structure

This role offers a multi-layered commission and bonus structure:

Personal Sales Commission

- Residential: 12%–16% per job

- Commercial: 10%–15% per contract

Team Revenue Override

- Earn 1%–2% on total team revenue

Bonuses & Incentives

- Weekly volume bonuses based on performance

- Recurring contract bonuses with ongoing monthly earnings

- Performance accelerator opportunities with increased commission rates

- Milestone bonuses tied to revenue and growth targets

- Monthly KPI bonus pool based on performance metrics

Earning Potential

- Uncapped income

- Multiple revenue streams (personal production, team performance, and bonuses)

- Increased earning potential through leadership and team growth

Qualifications

Required

- Experience in sales, customer service, or commission-based roles

- Strong communication and closing skills

- Ability to manage multiple tasks and conversations

- Self-motivated with a performance-driven mindset

- Leadership ability or readiness to step into a leadership role

Preferred

- Experience in home services, cleaning, or field services

- Prior team leadership or supervisory experience

- Familiarity with CRM or scheduling systems

- Strong organizational and follow-up skills

Work Environment & Schedule

- Remote-based position

- Flexible scheduling with expectation of availability during peak hours

- Weekend availability is preferred and incentivized

Growth Opportunity

This role is designed as a pathway into higher leadership positions, including:

- Sales & Operations Manager

- Regional Leadership Roles

- Expanded operational and executive positions

Salary: $1,500 – $1,800 / biweekly
Originally posted on Himalayas