Lead Business Analyst - Insurance (Fully Remote)

Top 3 Reasons To Join Us
- Competitive salary
- 100% Remote
- Insurtech industry leader worldwide

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.
- We are the leading provider of cutting-edge technology to the insurance industry
- We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
- We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
- We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
- We are fully funded and backed by reputable VC funds and strategic institutional investors
- We have offices in Singapore, Hong Kong, and Vietnam.

We plan to expand to the US and other markets in the upcoming months
- We’ve grown our annualized revenue by over 1000% since January 2021
- We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do
- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
- Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement
- Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship
- Develops test plans for new workflows and processes; documents process changes
- Create process models for current and future states for process analysis
- Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations
- Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks
- Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption
- Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed

What We Need
- A degree in Business, IT or any relevant field
- At least 7 years of experience in a BA role
- Previous experience working in the insurance industry or Insurtech is a must
- Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
- Basic understanding of the technical development cycle of a mobile application or web portals
- Agile/Scrum Framework for Project Planning & Release Management experience is a must
- Strong written and verbal communication skills in English

Why You’ll Love Working Here
- Full-remote
- Local time zone office hours, work by your schedule
- Paid annual leaves
- Employee stock options
- Performance bonus