JO-202531: Sales Support

This is a remote position.

JOB TITLE: SALES SUPPORT REPRESENTATIVE

LOCATION: REMOTE

POSITION TYPE: FULL-TIME

GENERAL DESCRIPTION

The Sales Support Representative plays a key role in ensuring the smooth execution of sales processes, customer support, and operational tasks. This roleis responsible forsupporting the sales team, coordinating with third-party partners (such as installers, plumbers, and service providers), and handling administrative and logistical tasks to ensure efficient business operations.

JOB RESPONSIBILITIES:

SALES SUPPORT

- Assistthe sales team in preparing quotations, proposals, and sales presentations.

- Process sales orders, ensuring accuracy andtimelydelivery.

- Maintain and update customer records, sales reports, and CRM systems.

- Provide after-sales support to clients, addressing inquiries and concerns.

COORDINATION

- Coordinate with third-party service providers (e.g., installers, plumbers) to schedule services and ensuretimelycompletion of projects.

- Monitor and manage inventory levels to support sales demands.

- Handle the preparation and processing of purchase orders, delivery schedules, and other operational documents.

- Ensure smooth communication between sales,logistics, and warehouse teams.

ADMINISTRATIVE TASKS

- Prepare and manage regular sales and operational reports for management review.

- Support the sales team in organizing client meetings, events, and product training.

- Perform other administrative duties and specialprojects asassigned.

RELATIONSHIP MANAGEMENT

- Build andmaintainstrong relationships with customers, third-party vendors, and internal teams.

- Act as the liaison between sales, clients, and service partners to ensure satisfaction and resolve any issues.

Requirements

- Bachelor’s degree in Business Administration, Marketing, or a related field

- Proven experience in sales support, sales coordination, or administrative roles (experience in sales operations is a plus).

- Ability to quickly learn and communicate technical product specifications.

- Excellent communication and interpersonal skills for liaising with clients, third-party partners, and internal teams.

- Proficiencyin CRM systems such as HubSpot.

- Analysesales data and generate reports using HubSpot analytics

- Utilize CRM systems specifically HubSpot to automate follow-ups, track email engagements, andoptimizesales workflows.

- Excellent organizational skills with attention to detail.

- Ability to work independently and within a team, handle high-pressuresituationsand meet deadlines.

- Experience working in Australian market related to above products

Benefits

- Permanent work from home

- An inclusive and supportive work environment.

- Opportunities for career growth and professional development.

- Supportive and collaborative team environment.

- Other benefits will be offered after the probationary period.

Originally posted on Himalayas