IT-Tolling/Traffic Technical Director

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Job Description:

Parsons is seeking a Technical Director with deep expertise in the tolling, vehicle, or traffic technology environment to lead all aspects of IT delivery for the multiple governmental Safety and Emissions Programs . This senior leadership role will be responsible for overseeing development, production support, maintenance, modernization, innovation, and cloud transformation across a complex, high-availability technology ecosystem.

The ideal candidate brings a strong blend of technical depth, delivery leadership, and operational excellence , with experience leading multi-disciplinary teams of approximately 40 professionals across software engineering, support, infrastructure, database, and application operations. This role requires a leader who can align technology strategy with program outcomes, drive modernization initiatives, and ensure reliable, secure, and scalable service delivery.
Key Responsibilities
Leadership & Delivery

- Lead and manage all aspects of IT delivery, including:
- Application development

- Production support

- Application maintenance

- Incident and problem management

- Release management

- Continuous improvement

- Provide leadership to a team of 40+ technical professionals , including software developers, architects, database specialists, support personnel, and technical leads.

- Establish clear goals, performance expectations, delivery standards, and accountability across the team.

- Partner with program leadership, business stakeholders, and client representatives to ensure alignment between technical execution and operational objectives.

- Drive a culture of collaboration, technical excellence, innovation, and service reliability.

Technical Strategy & Architecture

- Define and execute the technology roadmap for a complex vehicle/tolling/traffic/regulatory program environment.

- Lead modernization efforts for legacy and existing systems, including migration to scalable, cloud-enabled architectures.

- Ensure solutions are designed for performance, resilience, maintainability, security, and scalability .

- Provide oversight on architecture and full-stack development practices across web, middleware, database, and cloud environments.

- Champion adoption of emerging technologies and innovative delivery approaches, including AI-enabled capabilities , automation, and advanced analytics where appropriate.

Application Development & Support

- Oversee end-to-end software delivery across the full application lifecycle, from requirements and design through development, testing, deployment, support, and enhancement.

- Ensure stable and effective support models are in place for business-critical applications and services.

- Lead issue resolution for major incidents and critical production challenges.

- Maintain high service levels and operational continuity in a mission-critical public-sector technology environment.

Cloud, Modernization & Innovation

- Lead cloud strategy and implementation efforts, with a strong focus on AWS and Azure .

- Drive transformation initiatives involving:
- Application modernization

- Cloud migration

- DevOps enablement

- Automation

- Performance optimization

- Promote innovative thinking across the team while balancing operational stability, compliance, and delivery commitments.

- Ensure the organization remains current with best practices in cloud, full-stack engineering, AI literacy, and digital transformation.

Governance, Quality & Compliance

- Establish delivery governance, technical standards, and quality controls across