IT Systems Engineer

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1) providing the best services for homebuyers

2) led by advantaged underwriting in insurance
3) to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: IT Systems Engineer

Location: India

Workplace Type: Remote
Job Summary

The future is bright for the Porch Group , and we'd love for you to be a part of it as our IT Systems Engineer with the Information Technology team .

Porch Group is looking for an experienced IT Systems Engineer to design, implement, and manage complex IT infrastructure and systems that support the Porch Group 's Information Technology department. This role focuses on strategic system architecture, technical migrations and implementation projects, advanced troubleshooting, and optimization of enterprise-grade technology solutions to ensure scalability, security, and performance.

In this role, you will lead critical IT initiatives, mentor Systems Administrators and Support team members, and collaborate with cross-functional teams to align IT systems with business objectives. You will provide expert-level support for enterprise applications, cloud platforms, and network infrastructure, leveraging advanced tools such as AI and automation to enhance operational efficiency.

The ideal candidate has deep expertise managing systems such as Microsoft Azure, MacOS, Windows, Linux, Office 365, virtualization, endpoint management, and AI platforms (Microsoft Copilot or Anthropic Claude), along with other business-critical platforms.
What You Will Do As An IT Systems Engineer

- Design, deploy, and maintain enterprise IT infrastructure, including servers, endpoint management tools, SaaS applications, and cloud environments (e.g., Azure, DNS solutions).

- Lead the planning and execution of technical projects such as system upgrades, migrations, and deployments to ensure minimal disruption and maximum performance.

- Proactively monitor and improve system performance, identify bottlenecks, and implement optimizations to enhance reliability and scalability.

- Oversee advanced troubleshooting of complex system, network, and application deployments, delivering root-cause analysis and sustainable long-term solutions.

- Design and develop intelligent automation and endpoint management solutions using PowerShell and Bash scripts, enhanced by agentic AI platforms including Anthropic Claude. Integrate REST APIs and third-party services to orchestrate complex workflows, enabling automated data processing, system integrations, and AI-powered decisioning that drive substantial gains in operational efficiency.

- Ensure robust security practices, including patch management, vulnerability remediation, and compliance with regulatory standards such as NIST, CIS, SOX, PCI, and ITGC.

- Collaborate with IT leadership and stakeholders to define system architecture strategies and align infrastructure with evolving business objectives.

- Mentor Systems Administrators and other IT support staff, providing guidance on best practices, advanced technical concepts, and emerging AI-driven methodologies.

- Maintain and enhance disaster recovery and business continuity plans, ensuring systems remain resilient and recoverable.

- Document system configurations, pro