Infrastructure Engineer (LATAM time zone)

Are you a tech-savvy job seeker looking for an exciting opportunity to work with cutting-edge Web3 infrastructure? Look no further than Chainstack !
About us

Chainstack powers global blockchain applications across fintech, DeFi, wallets, custodians, analytics, and everything in between. Teams cut time-to-market, cost, and risk with one platform for nodes in the cloud, offered through preferred service providers, or self-hosted. Standardized node management puts reliability on autopilot and keeps performance predictable, giving operators control and transparency while developers get a consistent way to build and scale.
About the role

We are on the hunt for a dedicated Infrastructure Engineer who will play a pivotal role in our innovative technology stack, ensuring that all user-oriented services and other Chainstack production systems operate seamlessly. The primary duties of the Infrastructure Engineer will revolve around incident management and the creation of top-tier technical solutions, positioning them for success while simultaneously expanding their experience with a broad range of cloud providers. As a crucial component of Chainstack , we require an individual who can lead our pursuit of near-flawless reliability and service quality across all our offerings.
Responsibilities

- Maintain and continuously improve the reliability and scalability of our services daily 2.5-hour on-call and 1 paid weekend on-call per month

- Develop and manage complex hybrid infrastructure (primarily multi-cloud Kubernetes clusters) with an infrastructure-as-code approach

- Manage incidents and participate in on-call rotation

- Improve monitoring and alerting of our platform

- Actively look for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.

- Actively work on solutions to reduce workload by automating repetitive processes

- Plan, design, and execute solutions to reach specific goals agreed upon within the team

- Identify system parts that do not scale, provide immediate workaround measures, and drive long-term resolution.

- Improve documentation all around, explaining the why, not stopping with the what

- Know a domain well and radiate that knowledge to other team members

Requirements

- Experience in operating mission-critical services and being responsible for reliability/uptime/SLA

- Certified Kubernetes Administrator (CKA) certification

- Americas time zone

- Production experience on containers and orchestration platforms (Kubernetes, Nomad, etc)

- Infrastructure automation tools (Helm, Terraform, Ansible, etc)

- Monitoring solutions (Grafana, Prometheus, VictoriaMetrics, BetterUptime, etc.)

- Public cloud provider experience (AWS, GCP, Azure, etc.)

- Programming skills in Python and/or Go

- RDBMS experience

- Think about systems - edge cases, failure modes, behaviours, specific implementations

- Proficient in Linux and the shell

- Have an enthusiastic, go-for-it attitude. When you see something broken, you cannot help but fix it

- Have the urge to document all the things so you do not need to learn the same thing twice

- An exceptional intellectual drive to go deeper down the blockchain rabbit hole

What we offer

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Competitive salary in USD - Fair, transparent compensation based on experience and impact.

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Stock options - Share in Chainstack 's growth and long-term success.

- AI-first environment - Use AI to reduce repetitive work and focus on judgment and shipping.

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Cutting-edge tech stack - Work with modern infrastructure and stay close to Web3 innovation.

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Flat structure, no bureaucracy - Take ownership, move fast, and make decisions with real impact.

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Flexible schedule - Work when you are most productive and maintain balance.

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Global, fast-growing market - Build in a rapidly evolving industry with real customer demand.

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Diverse, multinational team - Collaborate with people across countries, bac