Information Technology Specialist

An Information Technology Specialist is responsible for managing and maintaining the computer systems, networks, and software used by an organization. They troubleshoot any technical issues that arise, implement security measures to protect data, and provide guidance and support to staff members who need assistance with technology-related issues. They also oversee the installation and upgrading of hardware and software, as well as the maintenance of servers and databases. The IT Specialist stays up to date on the latest technology trends and developments in order to ensure the organization remains competitive and efficient in their use of technology.
Education:

Associate or Bachelor's degree in a computer-related field with 3 years of related experience.

Minimum Years of Experience: 3 years in related experience
Certifications (Optional):
CompTIA Network+ (Plus)
Required Technologies Experience:
Microsoft Office

Firewall configuration, management, and monitoring

Antivirus configuration, management, and monitoring
Security alerts monitoring
Security hardening

VPN & Policies configuration and maintenance
WAN maintenance and monitoring

Firmware updates, hotfixes, patches, and related apps

Network equipment (firewalls, switches, routers, fiber connection, telecommunication redundancies, velocity, and circuit quality) configuration and administration
VMWare / Hyper-V virtual environment
Microsoft Server 2016, 2019, and 2022
Windows OS (Windows, 10 & 11)
Microsoft Office 2016, 2019 and 36
Equipment inventory management
Ticketing system
Interpersonal Skills:

Good verbal and writing communication skills
Good teamwork player
Proficiency in English
Fast learner
Positive attitude
Availability to work after hours
Work under pressure
Proactive

Originally posted on Himalayas