Inbound Sales Representative

Sales Representative
Position Type: Full-Time | Remote
Working Hours: U.S Business Hours

About the Role
At Pavago , we are hiring for one of our clients seeking a motivated and results-driven Sales Representative to grow their home health care business. This role will focus on converting inbound leads, building referral partnerships, and developing a consistent sales pipeline.
The ideal candidate is a confident communicator who understands the importance of proactive follow-up, relationship building, and maintaining a structured sales process. You will work closely with prospective clients, families, healthcare professionals, and community referral partners to generate new business and support client growth.

Responsibilities:

Lead Management & Sales

- Respond promptly to inbound leads and prospective client inquiries.

- Conduct phone, email, and text follow-ups with prospects and families.

- Manage leads through the sales funnel from initial inquiry through consultation, assessment, and admission.

- Maintain consistent follow-up with active, inactive, and older leads.

- Schedule consultations, assessments, and intake appointments.

- Track sales activities, pipeline stages, and follow-ups in the CRM.

Referral & Community Development

- Build and maintain relationships with hospitals, discharge planners, physicians, social workers, senior living communities, rehabilitation facilities, and other referral sources.

- Conduct outbound outreach through calls, emails, in-person visits, presentations, and networking events.

- Identify new referral opportunities and develop relationships into consistent referral sources.

- Represent the company at community events, health fairs, and industry networking events.

Sales Funnel & Business Development

- Build and manage a structured sales funnel with clear stages and follow-up processes.

- Monitor lead volume, conversion rates, referral activity, and revenue performance.

- Identify gaps in the sales process and recommend improvements.

- Develop strategies to re-engage prospects who are not immediately ready to move forward.

- Meet or exceed monthly and quarterly sales and admission goals.

- Identify opportunities to increase client volume and revenue.

Client & Internal Coordination

- Educate prospective clients and referral partners about available home health care services.

- Clearly communicate the company's value proposition and services.

- Coordinate with clinical and operations teams to ensure a smooth transition from sales to intake and service delivery.

- Maintain strong relationships with clients and families after admission to support retention and referrals.

What Makes You a Perfect Fit

- You are a confident, relationship-driven salesperson who enjoys building trust with clients and referral partners.

- You are persistent with follow-up and don't allow qualified opportunities to fall through the cracks.

- You are comfortable making frequent phone calls and conducting in-person meetings.

- You are highly organized and able to manage multiple prospects and relationships simultaneously.

- You are motivated by measurable sales goals and take ownership of your results.

- You are proactive, independent, and comfortable developing new business opportunities.

Required Experience & Skills

- 2+ years of experience in sales, business development, healthcare sales, home care, home health, senior care, or a related field.

- Proven experience managing and converting inbound leads.

- Strong sales, follow-up, and relationship-building skills.

- Excellent verbal and written communication skills.

- Experience using a CRM or sales pipeline management system.

- Strong organizational and time-management abilities.

- Comfortable working independently and managing multiple opportunities.

- Professional and personable communication style.

- Valid driver's license and reliable transportation for community outreach and referral visits.

Ideal Experience &