HR Generalist

SUMMARY

The HR Generalist provides administrative and operational support to the HR Business Partner (HRBP) team while helping deliver a positive and consistent employee experience. Serves as a key point of contact for routine employee and manager inquiries and supports HR processes including Workday transactions, leave administration, onboarding and offboarding, unemployment claims, performance management, and employee records. Partners with HRBPs and other stakeholders to provide timely, accurate, and employee-focused support, maintain confidentiality, promotes compliance, and foster CNI Core Competencies and values.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Business Services, Health, Infrastructure and Engineering, Mission Optimization, Technology and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

Must be able to pass a background investigation.

Strong verbal and written communication skills and interpersonal and customer service skills.

Strong time management and organizational skills with attention to detail.

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and administrative practices related to those factors.

Strong proficiency with Microsoft Office Suite, particularly Excel, Outlook, Word, and PowerPoint.

Ability to work with minimum supervision and prioritize multiple tasks.

Strong analytical and problem-solving skills.
KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.
HR Help Desk and Employee Support

Partners with Key Stakeholders (Transformation Manager, Director, Manager), to establish and launch a HR Care Center Model.

Responds to routine employee and manager inquiries, providing timely and accurate information and escalating complex or sensitive matters to the appropriate HR Business Partner or team member.

Monitors and manages the HRBP shared email inbox, ensuring inquiries are addressed, assigned, and followed up on appropriately.
New Hire Onboarding

Facilitates and coordinates the onboarding process, ensuring required documentation is completed and system updates are processed accurately and timely.

Monitors and follows up to ensure new hires complete required onboarding requirements.

Processes Form I-9 documentation and administers E-Verify requirements in accordance with applicable laws and company procedures.

Administers new hire surveys, analyzes results, identifies trends, and prepares reports or summaries for HR leadership.
Data Integrity

Supports routine employee data changes and updates in Workday.

Assists with HR-related Workday processes and ensures required actions and tasks are completed accurately and timely.

Maintains and updates various HR trackers to ensure accurate and timely information, including leave of absence, performance management, disciplinary action, onboarding, offboarding, and other HR-related activities.

Prepares routine reports to support HR processes, workforce insights, and HRBP decisi