Healthcare Staffing & Outreach Specialist

Job Title: Healthcare Staffing & Outreach Specialist
Position type: Full-Time

Work hours: 8:00 AM–5:00 PM Central Daylight Time, with a 1-hour unpaid lunch break
Work days: Monday to Friday
Salary: $6 - $7 per hour, depending on experience
Workplace: Remote

Our client is a well-established U.S.-based home healthcare and staffing provider serving pediatric and adult patients. The organization provides medical and non-medical home care services, including staffing support for Medicaid waiver patients and private duty nursing cases.

We are seeking a confident, proactive, and results-driven Healthcare Staffing & Outreach Specialist to support facility outreach, business development, recruitment initiatives, and administrative coordination.

A major focus of this role will be outbound calling and relationship-building with healthcare facilities, hospitals, clinics, caseworkers, and other referral sources . You will introduce the organization's services, identify staffing and patient care opportunities, and help connect available healthcare professionals with facilities and patients who need support.

You will also assist with recruitment efforts for Medicaid waiver programs and private duty nursing cases, particularly for pediatric patients ages 0–21. Depending on your experience, you may also support insurance credentialing and other administrative workflows.

The ideal candidate is confident on the phone, persistent with follow-ups, comfortable initiating conversations, and motivated by measurable results. Candidates with healthcare credentialing experience who are also comfortable with outreach and cold calling are especially encouraged to apply.

Training will be provided on the client's workflows and systems, including HHAeXchange and the selected phone/communication platform.
Scope of Work / Responsibilities
Healthcare Outreach & Business Development

- Conduct outbound calls to healthcare facilities, hospitals, clinics, caseworkers, and other potential referral or business partners

- Introduce the organization's home healthcare and staffing services

- Explain available staffing and private duty nursing services clearly and professionally

- Identify facility staffing needs and potential patient care opportunities

- Communicate with hospital and clinic caseworkers regarding private duty nursing services for pediatric patients ages 0–21

- Build and maintain professional relationships with healthcare contacts and referral sources

- Conduct consistent follow-ups with prospective facilities and contacts

- Help position available healthcare staffing services as a solution to identified needs

- Coordinate appointments or follow-up conversations when appropriate

- Track outreach activity, responses, opportunities, and next steps

Recruitment & Staffing Support

- Support recruitment-focused outreach for Medicaid waiver patients and private duty nursing opportunities

- Contact relevant healthcare facilities and caseworkers to identify potential patient placements

- Assist with matching available staff to appropriate patient care or staffing opportunities

- Maintain organized records of staffing needs, opportunities, and follow-ups

- Coordinate with the internal team regarding new staffing or patient opportunities

- Support recruitment and placement initiatives as needed

Credentialing & Administrative Support

- Assist with healthcare credentialing when within the candidate's experience

- Contact insurance companies regarding credentialing requirements and status

- Assist with completing credentialing processes for insurance plans the organization is not yet credentialed with

- Follow up on outstanding credentialing information and requirements

- Maintain accurate records of credentialing progress

- Provide general administrative and coordination support

- Maintain organized documentation and activity records

- Prepare and submit end-of-day updates and reports as required

Top 3 Priorities
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