HCM Delivery, Specialist with Dutch

Join us on a journey of endless possibilities

At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at

To learn more about us, visit stradaglobal.com
Job Responsibilities:

-
Be responsible for the benefits administration for client’s employees located in EMEA region

-
Resolves cases and enter benefits data in the system for our client’s employees

-
Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue

-
Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees

-
Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.

- Works with Excel Calculation sheets

-
Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.

-
Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications

-
Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective

-
Provides creative solutions to continuously improve and optimize client delivery

-
Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required

-
Opportunity to oversee and coach others with regards to a specific project and/or process

-
Contributes to and leads projects utilizing standard project management disciplines

-
Takes an active part in Process Transition from Client to Strada office, as required.

Requirements:

-
English Language – C1 Level is required (CEFR scale or equivalent)

-
Dutch Language – C1 level is required (CEFR scale or equivalent)

-
At least 3 years of experience in Benefits Administration/HR Administration/Payroll area

-
Extensive analytical and problem-solving skills

- Strong attention to details

-
Good understanding of delivering an outstanding customer experience

-
Understands the project life cycle and deployment governance

-
High level exposure in fast paced environment

- Great Time management skills

- Experience in MS Office is a must

- Very Good knowledge of MS Excel

-
Working experience in Benifex or SHARP (SAP HR) system would be an asset

-
High level of self-motivation and proactivity is required

- Spotless record and strong ethos

At Strada , our values guide everything we do:

-
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

-
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

-
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

-
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

-
Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada , we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retiremen