Global Head Portfolio Management (PM) GTM Lead

๐Ÿข ServiceNow ยท all ServiceNow jobs
๐Ÿ“ United States
๐Ÿ’ฐ USD 122,430 - 202,020 / annual
๐Ÿ“… Posted 2026-08-21 ยท via Himalayas
๐Ÿท GTM-Strategy,Portfolio-Management,Go-To-Market-Leadership,SaaS-Sales,Business-Operations,Project-Management-Portfolio-Lead,Lead-Portfolio-Manager,Portfolio-Management-Director,Portfolio-Lead,Portfolio-Delivery-Lead,GTM-Strategy-Lead,Senior-Portfolio-Manager
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Global Head Portfolio Management (PM) GTM Lead
Overview

As the Global Head Portfolio Management (PM) GTM Lead, you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the PM product portfolio. Reporting directly to the Global Head Autonomous IT GTM, you will act as a key contributor to business growth, customer engagement, and operational excellence within our Autonomous IT growth motion โ€“ helping customers connect strategy to delivery across their investments, work, and outcomes. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration.
Key responsibilities
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Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction. Serve as a practitioner and advocate for customer-centricity, maintaining feedback loops to inform GTM decisions.

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Design and activate prioritized sales plays that maximize pipeline generation, progression, and new net annual contract value (NNACV). Work closely with sales, product, and marketing teams to ensure cohesive execution.

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Scale CIO GTM plays, repeatable motions, and readiness programs across geographies (AMS, EMEA, APAC, Japan), ensuring consistent field enablement and performance tracking.

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Support the Autonomous IT motion by increasing PM attach rate and expansion across CIO/IT deals, in alignment with GTM priorities around selling the NOW platform.

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Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels.

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Collaborate with the PM BU to develop and refine GTM strategies, including insights into pricing, packaging, and market positioning, as needed.

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Drive integration of GTM initiatives across Global Partnerships & Channels (GPC), Customer Excellence Group (CEG), PSM, and Industry Solutions to ensure scalability and performance tracking.

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Support partner co-sell strategy and solution partner enablement to unlock joint growth and market reach.

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Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning.

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Represent the company at industry events, panels, and executive forums.

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Support deal execution across stages, including but not limited to planning, discovery calls, engagement plans, workshops etc.

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Support high-impact deals, advising field and geo leadership on strategic execution and customer unlock.

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Foster a culture of innovation, collaboration, and continuous improvement.

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7+ years of experience in GTM strategy, solution sales, business operations, or customer success, with at least 3 years in a senior role.

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Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments.

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Deep experience engaging with senior stakeholders (e.g. CIOs) and influencing executive decision-making.

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Strong analytical, communication, and storytelling skills.

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Experience in SaaS, cloud, or enterprise technology preferred.

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Familiarity with strategic portfolio management โ€“ portfolio planning, project and portfolio management (PPM), demand and resource management, agile, and value stream management โ€“ or adjacent domains is a plus.

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MBA or equivalent advanced degree is a plus.

What we offer
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Senior leader level visibility and impact.

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A dynamic, collaborative environment with top-tier talent.

- Competitive compensation and benefits.

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Opportunities for growth and leadership across the organization.

For positions in this location, we offer a base pay of $122,430 - $202,020 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will var

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